IndyMac Mortgage Services
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Category: Business & Finances
Contact Information New York, United States
Phone number: 800-7817399
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IndyMac Mortgage Services Reviews
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mike1111
November 9, 2010
modification
I have been trying to get a modification for 18 months now. It seems that Indymac makes it nearly inpossible to do so. Every time I get one thing right they say I'm missing another, or it wasn't dine right. I want to let everyone know that Indymac are a bunch of cheats. They do nothing but harass you. They do not help the people who are really in need. I have sent in over 200, pages of material, but guess what...they want more. Stay away from these money hungry vultures.
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EVELYN NAVARRO COLON
October 26, 2010
FORECLOUSURE
I HAVE BEEN TRYING TO KEEP MY HOUSE FOR ALMOST ONE YEAR AND A HALF. I BEEN DIVORCED FOR THE SAME TIME, AND THE HOUSE DEED IS ON MY NAME AND THE ACCOUNT IS IN MY EX- HUSBAND NAME. BY COURT AND DIVORCE AGREEMENT WE DECIDED THAT I WAS GOING TO KEEP THE HOUSE AND BE RESPONSABLE FOR THE PAYMENTS AND EVENTUALLY REFINANCE ON MY NAME. I PAID A ATTORNEY TO WORK WITH MY CASE AND FINALLY I FINISHED WITH THE THREE TRAIL PAYMENTS, AND THE BANK ALWAYS KNEW ABOUT MY CASE AND THEY HAVE PLENTY OF COPIES OF MY CASE, DIVORCE SETTLEMENT, ETC. AND NOW AFTER THEY AGREE TO HELP, THEY SAID THEY CAN NOT APPROVE A LOAN MODIFICATION BECAUSE MY EX HUSBAND DONT LEAVE IN THE SAME HOUSE. I KNOW I AM NOT THE FIRST WIFE AFTER A DIVORCE WANT AND NEED TO KEEP THE HOUSE SHE HAVE WHEN SHE WAS MARRIED AND MOST IMPORTANT, WHEN WE BOTH AGREED THAT I WILL STAY WITH MY HOUSE AND BE RESPONSABLE OF THE PAYMENTS. PLEASE I NEED SOMEBODY TO UNDERSTAND MY SITUATION AND HELP ME...
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M.R
January 2, 2010
Denied modification
In July 2008 I seek help through a lawyer for a modification, they charged 1500 at front and told me that the remaining will be paid when the modification was complete. The lawyer submitted the paperwork that was requested waited 30 days then and nothing happened, When i called the lawyer he said to resubmit the paperwork becaude the bank needs the updated financials. After a long wait and no results, i decided to call the bank myself and start the process on my own. I fill out all the requested paperwork and submitted all the documents. I waited the now required 90 days and when i called they told me that the modification was denied because paperwork was missing. The told me that i would need to reapply again. I re-faxed the paper work and again had to wait the 90days.
After the 90 days passed I called Indymac again and they told me that i do meet the requirements but my modification was denied and my case was closed because they were only helping costumers with a delinquent account. What they told me it was that "we can not help you because you are making your payments on time".
And again they told me that the only thing i could do was to reapply again. I resubmitted all the paperwork again and this time they requested more documents, i sent everything a total of 85 pages. When I called back a week later to check if everything was received they told me that i didn't have the need to reapply again because nothing was being done. About a month after that i received a call from IndyMac saying that because i have rental income i need a notirized rental lease because the month by month rental agreement was not enough. I submitted that around December 15, i called a week later to check the status they told me that it was on review and have no additional information. In the meantime every time i called there is a message that says " your modification is under review and the follwing document are missing, rental agreement, please fax rental agreement to fax#..." when i called IndyMac to to inquire about this they told me that the systmem has not been updated but the document was received. When they called me on December 29th. about the payment because I am one month and a half behind they told me that the modification was denied and i ask so why is the recorder message still saying that the modification is under review and need the rental agreement, he could'nt answer. Today i received a call again requesting payment and i ask him about my modification he transfered me to a different department who told me that my modification was denied because i failed the (PV test). So i asked him to explain what that meant he put me on hold and when he returned i was told that i failded the point of value test, again i asked to explain what exactly was that after a while he told me that based on my financials i would not be able to make the modified payment and that is why it was denied. Of course he couldn't give any more info and all the supervisors were on a meeting. Again i was told that the only thing i could do was to reaply again and to pay if i dind't want to lose my house.
Today we are January 2010 how long more can i wait. Is there anything else i could do, where else can i go to look for help.
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