We made an offer of 2 Sony Xperia pro phones. at prices Rs 14205 each. on WWW.infibeam.com
It was cash on Delivery Offer. We confirmed with their consumer executives about this offer and they said to deliver this on time and at the mentioned Price.
This product was not launched in India, so it was a joy and excitment for us to get this offer .Firstly they said that Infibeam don't deliver on sat and sundays. But a courrier by Bluedart service was sent to me on Saturday b'coz of this i was not able to take it as i was not at home that day. But later i went to the Bluedart office to enquire about my product. The Bluedart person placed the product in front of me with clearly mentioning Sony Xperia Pro Mobiles on it. But he refused to give me that . He gave me reason that my offer has been stopped by Infibeam delhi office. I asked the Consumer executive Ahmedabad office for this, But he was not even aware of this cancellation. Later he started giving excuses that they send wrong model ie Xperia mini pro in place of Xperia Pro . But its name was clearly written on box sent by them and if it was done by mistake then they should make it correct by sending right model to us.
But now they are telling that Sony has stopped launching this phone in India. But here also this phone is already been launched in other countries and Infibeam provide this by shipping form those countries only.
In all Infibeam made a false advertisment of this Phone availability exclusively on there site at such eye catching price. But when anyone places order they changes the details whithout giving any reason for it.
This is kind of playing with emotions and time of Consumers.
I made many calls to their consumer execuitve but its all in vain as of now.
Please have look into attachements which will show full detail of our order and there followups