Infiniti

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Category: Automotive

Contact Information
4355 Stevens Creek Blvd, Santa Clara, California, United States

Phone number: (408) 243-4355
frontierinfiniti.com

Infiniti Reviews

Peter Tran July 29, 2010
Infiniti G35 Auto Repair Services
Beware!! Total rip off in repair services.

I went in to fix a squeaking noise coming from my right rear tire and the sales consultant there, Brad Glincher, recommended that I also get the 60K maintenance service. Thinking that I might as well get it since I'm here anyways, I agreed. He then suggested all other optional add-on services and called it "World Class Inspection". Basically, I got quoted a total price of ~$1100 for the 60K services, plus add-on brake, transmission, and power steering services. Brad is the iconic sleezy used car salesman type that you should avoid.

After the 60K inspection, I received other recommendations that to fix my rear brake problem will cost another $300.

I looked at the break-down report and they are charging over $150 for labor cost for each add-on services while the parts are less than $20 each. Basically total labor cost is $770 while total parts is $300. WTF?

Anyways, you are better off going to your local mechanic shop or even a NIssan dealership and stay the hell away from Frontier Infiniti.

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