When researching the company, Hope to Homeowners had a (A) rating with the BBB. I contacted HUD and was advised HUD used Hope to Homeowners to do loan modification. After checking out this company I agreed to send them all my personal information and a check for $995.00. With a promise that if the loan could not get modified the money would be refunded back to me.

A month later I was told Hope to Homeowners could not process my loan. They said that they are also called Infinity group services and now under this new name they would try to get my loan modification done. I was very up set so I checked out the new company name Infinity group services which just so happens to be affiliated with Hope to Homeowner. Checking with the BBB they have a rating of (F) and have ripped of many homeowners trying to get a loan modification.

Nether one of these companies did anything for me. Both of these companies were deceptive, misleading and misrepresentative. After contacting the company numerous times regarding my loan I was passed from loan officer to loan officer. Each one had no answers for me. I spoke with a supervisor named Matt Zurbuck, which told me that this company was working hard on my loan that I would not get my money refunded.

I am a single 60 year old disabled woman who has survived Cancer twice who is a foster parent to 43 teen in the past 9 years and adopted two medically fragile children. I can not effort to just give $995.00 to a rip of company. I need very much to get a loan Modification so that my family has a stable home to reside in.

This company's REAL name is Infinity Group Services, based in Irvine, CA. When you call desperate to save your home, they will tell you they can get you a new H4H loan, no problem. Very smooth, very calm pitch. They then tell you it's $995.00 to start the process and you will get a new loan. This is an out and out LIE. First of all, they only make a half hearted attempt at a loan modification, NOT a new loan. The you will never hear from them after that. Their phones go straight to voice mail and they never return calls or do anything to save your home. The initial contact people use false names. They also are NOT registered with the California Department of Real Estate Services to legally accept advance payments. Their website initially showed the HUD 'seal', but now that's removed and a FHA seal is displayed, however a call to FHA proved that to be utterly false. Do not waste your time or money on this bunch of thieves. Our house is in foreclosure 4 months after dealing with these liars. They do absolutely nothing except take money they are not legally allowed to do. I urge anyone with complaints against this firm to contact the Office of Jerry Brown, California Attorney General.

the same deal as everyone else,
talked chad law on the phone he said he could get me a loan modification i paid the 995.00 got some paper
work then that was it no phone call no refund just rip off that kfi radio should check out there coustomers
more. i am still looking into it.

After signing loan documents for a home loan with a rate of 4.375% with Infinity Group Services (IGS), we were told by IGS that it was not able to provide the loan at such a low rate and we were offered with a higher rate. We decided to cancel the loan and IGS agreed to refund the $995 fee. However, the date of the refund has long passed and we still have not received the money. We have tried to contact IGS and noted its phone number and website are no longer valid. We want to know what other options we have to get our money back.

IGS offered a 30 year fixed at 4.875% and when it came time to sign papers, they said the rates went up and could not honor the rate. I asked for my $995 back and now they dont return calls.