They seem to find any excuse not to honor the free vacation you receive from Global Travel. First voucher I was given had expired and the second one I sent in was voided because it was not sent certified mail. Global Travel entices you to buy their services with these worthless vouchers. It's all a scam.

Don't bother to participate in their rebate program. Their job is to find execuse to void the agreement. I attended a seminar and was offered "300 Gas Pass Rebate" which promised to rebate $25 for at least $100 gas purchase every month for 12 months. I sent in $35 enrollment fee, and religiously followed their rules to mail the receipts via certified mail every month. After just a few month, I stopped receiving rebate checks for my Sept. coupon. Emailed them and got reply saying:

"Unfortunately, as per the terms and conditions your reward was voided due the fact you did not mail in your receipts and coupon within 7 days of the last dated receipt. As per the terms and conditions your reward was voided due the fact your coupons were sent in less than 30 days apart."

Well, my Aug. receipts were dated 8/1 and 8/28, and I mailed them in on 8/31. my Sept. receipts were dated 9/9 and 9/22, and I mailed them in on 9/28 (which is within 7 days of the last receipt).

Per their so called "rules", if I mail the Sept. coupon on 9/28, it's not 30 days apart from my Aug. coupon. If I mail it on 9/30, it's over 7 days from the last receipt date. I wonder if anyone can complete the rebate program with such rules.

I emailed back with questions, and got another email back saying:

"Please contact Customer Service so that we can better assist you."

The Customer Care number they gave is 866-653-2139. As expected, calls to the number goes to answer machine and no one ever calls back.

It's a scam to get your $35 enrollment fee, and find a way to void your rebate program. Stay away from this company. Don't bother to participate in any of their programs.

Dear Sir:

The following company:

Infinity Incentive Group
P.O. 3479
Lake Havasu City, AZ 86405
WEB Page: http://www.infinityincentives.com/
Phone Numbers: 1-866-333-7305 (Customer Service)
1-800-309-6192

offered a free travel promotion to anywhere in the USA. In order to do this, they requested a $100 prepayment to cover service fees and taxes.

We were given Pin # P158623 and sent the paperwork for a travel request. It was not possible to return the paperwork in time because I was on vacation. Due to a number of restrictions, it was unlikely that we could book travel to the specific place and date we required.

I called Customer Service and requested a refund of my $100 deposit fee. They indicated I should put the request in writing. I sent a letter on July 7, 2009 requesting my refund.

I called Customer Service on 08/12/2009 and asked why my refund was not sent. They indicated it would take 8 weeks to process. It is now over 8 weeks.

I have tried again to make contact with Infinity Incentive Group again via both phone and E-mail. No one ever answers the phone and clicking “9” does not work for leaving a message. I also sent E-mail through their WEB page but have received no response.

You will note that there are a number of complaints against the Infinity Incentive group at:
http://www.complaintsboard.com/complaints/no-refund-c42894.html

I need assistance in securing my refund and would appreciate your help.

Very truly yours,

Lloyd M. Uhler, Jr.
1300 Glen Cove
Richardson, TX 75080
Phone No. 972-690-9518
E-mail: [email protected]

I donated my vehicle to Goodwill and was offered a "$300 Gas Pass Rebate Offer." It cost me $35 to enroll in the program, which claimed to rebate $25 for every $100 in gas spentm provided $100 was spent within one month. I sent in all the required registration materials via certified mail, and never heard back from them. I researched online and found phone numbers on this website, but no one answers. No help through email either. I am currently trying to get my refund through Goodwill. By the looks of the complains on this website, I would not join any of their various "reward" offers.

Do Not even bother trying to get your FREE flights from these folks, the entire thing is a scam. After sending in my $100 deposit, and spending a bundle on certified mail to get my request registered, the best prices they could come up with for my FREE flight weren't even as good as what I could locate and book myself. Save yourself enormous headache and just skip this whole scam.