I was involved in a fender bender with one of their clients. 4 Day laborers who immediate got out of their truck and changed around after hitting me. I was able to get a snapshot of their insurance card and license plate with my phone.. they didnt report the accident to infinity..
INFINITY claims that they tried to reach their client, but havent been able to for 3-4 months now.. and refuse to pursue it any further. I in the mean time am out $900. I would have liked to have called the police, but in LA.. they wont send someone out unless there is serious damage, or drugs/alcohol involved.

INFINITY has suggested that I sue their client in small claims court, but refuse to give me any of the information that I need to file the claim. I have a suspicion that INFINITY INSURANCE is used to clients who are Illegal Imigrants, and works actively to take their $$ for insurance, with no intention of paying out on accidents involving their clients. They are rude on the phone, and really unhelpful. I am going to be persuing this matter in court now.. I have some photographs at least.. wish me luck.

One of their customers hit me last week and I filed a claim with their insurance, INFINITY, and they were supposed to send someone to estimate the damage but it has been a week and not only no one has showed up but no one has even been returning my calls. Everytime I try to contact them I get a voicemail.

STEER CLEAR FROM THEM!