I moved into the Inn Town Suites on March 21, 2010. Since that time I have been actively looking for an apartment. About 3 weeks ago I noticed that room #248 was not a room by an apartment. With permission I looked around the apartment and decided that I wanted to move in it. I went downstairs to the front desk and spoke with Cameron/ General Manager to let him know that I was interested in the apartment. Every day for 3 weeks straight I asked about the apartment. On 6/9/2011 Cameron informed me that the rate for the apartment would be $299.00 a week and there would be a $25.00 cleaning fee to clean my current room. Cameron asked how long was I going to stay and I answered for at least a year. I further told him that I would be willing to sign a year or more lease if needed.
On 6/10/2011 I came to pay for my room and again asked when would the room be ready. Cameron told me that the room had already been rented and that he received an email from his boss and that it was out of his hands. On 6/11/2011 at 5:15 pm I walked passed room #248 and had the television blasting and I knew the room was rented. What I am angry about is the way the situation was handled. I made it clear that I wanted to rent the room and all of the staff knew it. The situation was handled poorly and I gave up an apartment and a deposit because I thought I had the apartment. I will make sure that Qwest, Centurylink, Verizon, Apex and Florida Power and Light Travel Departments are aware of this incident and continue to have Extended Stay America as the preferred vendor of choice. Due to the unprofessional nature I will be vacating the premises within 2-4 weeks. There are better ways for me to spend over 10K a year on lodging