I have read the posts and agree with the evidence of a dishonest company. BEWARE of all the hidden fees!! Regardless of any promotional offer received during setup, the terms of these offers are simply disregarded. Keep any paperwork you are given for life and completely understand the contract you are signing.
The phenomenal fees your will incur as your account continues are simply unreasonable. You must pay detailed attention to the activities by this company as their practices are nothing but dishonest and corrupt. You will get nowhere when attempting to resolve the issues.
Reality is that the practices of innovative merchant services are simply untrustworthy and manipulative. Their pricing is extremely overpriced and their customer service is worse than poor. I am pleased to have eliminated this corrupt company from my business. My only regret is that I didn't do it sooner. Do yourself a favor and look elsewhere, there are multiple companies operating with value.