I opened an account with Innovated Merchant two weeks before my business was up and running. I sell hardwood floors and had not yet establish a cliental but wanted to be ready with a credit card machine. I told the rep that I would activate the machine as soon as I need to. About a month later an unauthorized debit from my business checking in the amount of $55.00 was debited and a month after that another $55.00 was debited again. I called them and asked why I was been charged if the machine was not activated. I was very angry and I cancel.
I was told that all I had to do was to send back the credit card machine; I was never told that I had to pay cancellation fee or tax fee on the credit card machine that I returned unused and never activated. It is totally a rip off to have to pay for something that I did not use or to pay tax on something that I do not have.
I refused to pay for it and now a collection agency is call me I either pay or my credit will be ruined. What can I do?