This web site allows people to search & find local businesses who advertise on their web site (for free) and lets clients & the public leave reviews of businesses. However, my own experience and the experience of many others has been that they'll leave only positive (rave) reviews given to businesses and delete all constructive, critical & negative reviews, even when such reviews do not violate any terms of their policies. This leaves a misrepresentation of and false understanding of any given business for unknowing reviewers, looking for honest commentaries. Not all reviews of every business can be favorable & they should not block the ISP of their members from making candid reviews that are deserving of less than "five star" status.

My complaint is against the insider pages. They posted a damaging review about me that has hurt my business and my relations in general.
Lynn T posted a review of how irresponsible I was and never kept appointments, how I always complained about my life and that I was a stalker, that even management couldn't stop me. She was on a massage list to be called for specials. She never once said not to call!
Lynn Taylor put on the internet that I was stalking her and that is a criminal offense she is accusing me of based on one visit to the salon! I am going to seek a lawyer if not removed immediately and sue for punitive damages both to the insider pages as well as the client. This information comes up on the first page of a google search. Over a billion plus people have seen it.
Please think twice what you do to someone's life with such damaging untrue information.