Saw special deal on Dazzle White, a product for whitening teeth. Then a charge of $6.95 appeared on my Visa bill. Had not idea what ordering the product has a fine-print - secret authorization for the amount.

Phoned the first number listed in my Visa 866.396.2729 which was, I think,
customer service to Dazzle White. They said that there was another company to call. 866-407-3685.

I cancelled my Visa card and Insider Secret Tips service agent said they would cancel my account with them.

As I am in Canada, I probably can not contact Better Business Bureau but someone should. The tactics border on fraud.

I sent for a free trial of a slimming product acai burn in April this year. I have had several charges made to my account since then and I need this to stop. My emails have not been responded to. Again I have been charged for 'webaccess' and 'membership'. I do not undertsand why and wish to cancel even if I am not refunded. Please can you help me?

Pam Torry

I ordered WuYi tea over the Internet on 10/12/2008. After recieving it and reading the package, I cancelled and sent it all back within 14 days. I do recall during the ordering process being asked if I wanted "insider secret tips" and I selected NO. I also selected, do not share my information, which I always select.

A month later, I now have two unauthorized charges. One says "WEB ACCESS 800-2819006 IA" in the amount of $4.95 on 11/26/2008 and 11/27/2008, then with a credit of $4.95 on 12/5/2008. PLUS on 12/16/2008, a charge of $9.95 for "membership 800-9895907 IA." The first telephone number gives me the insider secret tips line and suggests going to the web. The other one does not identify themselves.

I contacted my credit card company and now have a fraud alert on my account.

No furthercharges on my credit card from www.insidersecrettips.com Will notify credit card company not to accept them

I got in a scam for the WUYi Tea than got that canceled and find that they say I ordered Insider secret tips for $4.95 a month I did not. I have not yet done so but will right after this they say because I tried calling the phone number on my statement 800 2819006 no one there to talk to have to contact insider secret tips. com get access by using word insider . I am so upset why is this allowed on the internet such scams. gloria c ayers [email protected]