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Marlena
September 17, 2009
Unauthorized charge
After placing an order with Cleanwhites I found an unauthorized charge of $6.21 from my bank account. I called the 800 number and asked for the company name. When she told me who they were I insisted they cancel my account and refund my money, because I never ordered their product and surely didn't authorized the charge. I was then informed that they could not refund 100%of my money only 50%. Keep in mind I never received a product, or whatever it was that I was supposedly paying for. After much arguing, they did refund me $3.11 and refused the difference. So I in turn went to my bank and disputed the remaing $3.10 and also received a new debit card just in case my information was leaked to another CROOKED company!
I just stumbled upon this web site in an attempt to find out who these people are. Is is amazing how many people have the same issue, and still, this "company" is getting away with theft!! They must love the people who don't closely watch their bank accounts!
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Vickie Point
January 13, 2009
scam
I was getting things in order for taxes & noticed a charge for $4.95 on 10-9-08, 11-1-08 & 11-28-08 statement read WEB ACCESS 800-2819006 (NV, NV, IA). I called the number on the statement & it was a recording only & told you to go to their website (Insidersecrets.com) Under the complaint section I found the phone # 866-363-0187 & finally got through -- Isabel, which was a man, was very rude & wouldn't let me talk with the manager.. Would only remove decembers charge & I haven't even seen that charge yet...It was my fault for not un marking their product that I didn't even see let alone what it was & how to find it.. They are making it where no one is going to want to do business on the internet with all the scams they have going on...
Thank you, Vickie
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Valeria Anthony
December 10, 2008
charges
I was charged for three services, that I never authorized. This all took place through the Wu Yi- source.com web site. I have not been able to get someone on the phone, not a live person # to cancel what they so conveniently charging on my card, with no authorization. There were 3 charges (4.95 & 9.95). The only reason I knew to write you was because when I tried to pull up insidersecret.com I was reading all complaints about the same thing. This is just a scam and I have wasted a lot of time and frustration on something that is nearly impossible to correct. The number only leads you to an internet site that doesn't allow you to do anything. If this company is doing this to all these people, they are making MILLIONS. This is very disturbing!!!
This need to close down. I am turning this over to the district attorney.
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Curtis Rhea
December 9, 2008
did not order
They are takeing money from my account unauthorized. I want it stopped!!!
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Tara Addelia
December 8, 2008
Unauthorized Charges
I was charged for two services, that I never authorized. This all took place through the Wu Yi- source.com web site. It has taken me 3 months to finally get a live person # to cancel what they so conveniently charged me for with no authorization. There were 2 charges (4.95 &9.95). The only reason I knew to write you was because when I tried to pull up insidersecret.com all these complaints came up for the same thing. This company is pulling a total scam and I have wasted a lot of time and frustration on something that is nearly impossible to correct. The number only leads you to an internet site that doesn't allow you to do anything. If this company is doing this to all these people, they are making MILLIONS. This is very disturbing!!!
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December 1, 2008
unauthorized charges
I was charged a fee of $4.95 twice in November. One was Nov 3rd from what appears to be from Nevada (NV) and the 2nd was from Nov 28th from Iowa (IA). Both were named as Web Access. These charges were unauthorized and I was told when I reached someone at the phone number (1 800 281-9006) that this was for Insider Secrets or online weight loss tips and I was told that I ordered these from the Wu-YI Tea product online site and I was charged $9.95 w/o my knowledge for a trial period. I was supposed to have recv'd an email to get this info and did not get any emails at all re: this info. I spoke with Robert with Comprehensive Weight Loss and was told the $9.95 was non-refundable after a time period and I told him that I knew nothing about this issue. What can I do to get my refunds of $4.95 taken twice from my bank acct from the above 800 phone number?
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November 28, 2008
unauthorized billing
I was charged last month and this on my credit card bill for $4.95 and never authorized it. There is also a charge this month of $9.95 for membershhip for the same date and also NV. I don't know if this is the same company or not. But I also did not authorize that charge and I want credit for it.
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November 25, 2008
unauthorized charge
I don't know where charges came from, but there is no person to speak to to even cancel them...this is a huge scam and waste of people's time.
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November 11, 2008
Unauthorized Charges
Tried to call the 866-363-0187 number to find out why they keep charging my account $4.95 without any authorization and get a message which directs you to their website. Can't pull up the website. Would like these charges to be stopped!!!
-Wendy Bare
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November 5, 2008
did not order
Did not order this. I am being charged $4.95 for two months. Want to stop ASAP!! Want a COMPLETE refund immediately. Never wanted, this is a SCAM.
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