FINALLY GOT THROUGH TO BOTH COMPANIES AND WAS ABLE TO GET CANCELLATION AND REFUND FROM ONE AND ONLY CANCELLATION FROM OTHER. INSIDER SECRETS #18663630187 after holding for ten minutes operator came on and took care of cancellation and one month refund, rewardscenter #18009895907 picked up right away took my info and cancelled further charges but did not refund, they have a no refund policy. Hope this helps other WUYI TEA PAST MEMBERS.