INSINKERATOR warranty. What a bluff!!!.
In December 2009 I bought an INSINKERATOR PROEXCEL 1 HP. One of the main incentives I had was the product’s seven year warranty. After one year using the product, it presented a problem. I called the company, which confirmed the 7 yr. warranty. A customer service representative tried to help me to resolve the issue. Unfortunately, it was clear then that a technician had to check it to assess it. I was told that the warranty covered only manufacturing defects. That is, if the technician attested during the visit that there was not a manufacturing defect, I had to pay for the visit. Almost certainly, after one year using it, there was no manufacturing problem. However, just to come to my house the repair service charged $150. If any part had to be replaced, it would probably cost me more than I paid for the product. The 7 year warranty is deceitful. If there is no manufacturing problem right away, there is no use for it. In this case, they could offer a lifetime warranty. No one can use it, unless is willing to risk a couple of hundred dollars for a technician visit.

Insinkerator corroded and flooded under the sink. This happened after 2 years. I see full of hard water stuff in it. Fortunately when I called insinkerator they were nice to send me the newer model i.e stainless steel tank with out any charges. I guess they are very considerate in that sense. Or they are aware of this problem. I read somewhere on the web they have recalled some of the models because of similar problem and electrical hazard. Hope my stainless steel model will last longer!