in 2010 i filed taxes with instant tax services in louisville ky i did in fact recieve my loan but they charged me way to much i went round and round wit the franchise owner her name was haben she kept tellin me day by day shes working on it three weeks went by i took an w2 i didnt get to file there to have a ammendment done the girl told me how much i would be gettn back its been a whole year still nothing i contacted te irs they told me it was never filed so wat happen to my money nobody knows!!! which brings me to 2011 tax return after learning haben got fired and the store she worked at closed down instant tax services opened up another store on taylor blvd i went there spoke wit a gut named abraham he apoogized over and over asking me to let him regain my trust he would find out wat happen to last years money and only charge me $ 199 to prepare my taxes again i got my refund and the same thing happened again wow r u serious now i talked to susposed to be their corpoate office i think its all a fake the guy larry didnt have a clue he couldnt tell me shit!!!im pissed by now cuz he had the nerve to tell me my return from last year was put away and he didnt no were it was at im like omg how are u corporate so with all that being said i havent gotten a call no money ive already calle dmy lawyer the news and when the shitt hits the fan everybody is gonna know i will never file with instant tax service again !!!

company is a BIG RIPOFF charge unreasonable amount of FEE"s not disclosed amount charged to do your taxes.need to file lawsuit for this practice, please do used this TAX CO. Instant Tax Service. will not answer your call

charged me more money than they stated told me I could sign the paper about the charge when i came in but they never provided the paper When my refund came on the insight mastercard it was short 500.00 dollars.On my tax return it was clearly stated one amount, but on their paper work it was less I have my papers to prove them wrong.Their clearly a rip off I plan to file a class action law suit towards them.

this people are very umprofesional they told me that I will recieve my tax refund in two weeks and until today 6-03-10 I have not recieved anything I call the IRS department to find out about my check why it was taking a long time and they told me that the person who filed my taxes put the wrong address so my check was send back and will take six more week to get my check for sure I will not recomend this places to filed taxes