|
1vteom
July 7, 2011
Dangerous instrument, poorly made
I was given the Instyler as a gift.e hair. I watched the instructional video on our shopping channel and followed instructions to the letter using it on myself and on three others.I received a serious burn on my hand, neck only because I had turned the heat down to low. After 5 uses the barrel began to rotate irregularly as though it was out of balance. I had this instrument examined by a friend who is a hairdresser and another who is an engineer. In thr opinions of both, the Instyler is a cheaply, poorly conceptuqlized machine which can be esxtremely dangerous and should NEVER be used by children because of the probability of burns. I discarded mine but considered it a well-learned lesson!
|
|
|
Bliss9
March 31, 2011
Not delivered till date
I bought the instyler rotating iron about 5 months ago for Cd$ 8O and it still hasn't being sent to me.I e-mailed the company several times but they either never reply back or reply whenever they feel like it and they never give any concrete excuse. The company is fraudulent and should be treated as such by law enforcement. The warning sign was that they don't have a phone number and I regret buying from them period!
|
|
|
Pbros
February 17, 2011
Bad Burns !!! Do not buy
This product sounds good, but I followed instructions & used thier """ safety piece" and still ended up w/third degree burn on my face - which now I will walk around scarred - I'm hoping in writing this that no parent will buy this for their teenager when the ask for it - pay the extra hundred & send them to a salon for a keratin straightening ! It's dangerougs and the company will hold absolutely no accountibility whatsoever - when a consumer follows their instructions & uses the safety piece as they recommend than burns should not happen & if they do responobility should fall somewhat on them !
|
|
|
Veradomazetis
February 17, 2011
Instyler is okay if you don't have thin hair!!
If you have thin hair the Instyler will not work for you as the grip is not tight enough and your hair will just slip through the brush and barrel.
I still get burns on my forehead, even with the safey burn gaurd that is provided. I find that the instyler cannot get close enough to your face/forehead because the barrel is to large.
It is hotter than most flat irons and I can smell the hair burning, if I turn down the heat then it doesn't work that great. I use it carefully once in a while.
|
|
|
tinapaul
February 16, 2011
problem with the product
instyler...is not at all working since the day ive got the productt...its soo rediculous...the customer service is soo irresposible...the hot cylinder is not at all roatating...will u people kindlyy respond to us..and exchange the product..customer service talks so polietly untill we get the product after that...these people dont answer to any calls...
|
|
|
LadyCoop
February 15, 2011
I got 3rd degree burns from the Instyler
I purchased the Insytler rotating iron and burned the side of my face by my temple area and my neck.I took it back right away, nothing should ever be that dangerous to leave anybody with 3rd degree burns. The company needs to consider safety guards to prevent a person from serious injury. Imagine if this was a child that could've been injured, and this iron doesn't even come with some sort of stand to set it down some where with out melting something. All I know is I won't suggest anyone go buy this Instyler iron.
|
|
|
Afroman
February 11, 2011
Waste of money
Im African American and i always wan't to try out the Instyler because on the commericals and other demos I saw you could use it on our type of hair. Before making the finial descion I went to the website and saw they had a section for how to style Afrivan American hair, therefore I was soild on trying it. I purchased one from walmart and it turned out to be the BIGGEST WASTE OF MY MONEY!!! The company selling these has no idea as to what hes doining when it comes to our hair. How dare it even advertise it on their website. It left my hair dry and just didnt look good overall. I WILL BE sending it back for a full refund. My advise to you is to stick with the CHI. DON'T WASTE YOUR MONEY ON THE INSTYLER
|
|
|
Elizabeth33
February 1, 2011
Not worth the money
I have this item and just today the top of my instyler came off with only 5 months of purchase in Wal-Mart. I was so frustrated since I dint get to finish my hair. I decided to call the company 800-307-0078 and spoke with and agent fist and advice him I had send the registration card as they advertise this is in their website www.getinstyler.com for any future claims but he dint want to help me so I decided to talk to main supervisor Chris he dint want to provide me with his last name then I advice him about the problem. This is what he told me that the stylers that are out there in the stores are imitations that come from China and they are identical to the instyler even do I purchase this with Wal-Mart such a huge company will not be buying imitations I told him but he kept telling me that he will not replace it for the reason that this is an imitations item from Wal-Mart he also advice me that the company that is making the imitation products also uses their phone number a website and everything looks exactly like the real instyler even do this item is not cheap $104.00 down the drain just like that wow I was really surprise to hear that from him and this is the reason I’m writing this review this company is not a professional company I don’t even know why are they still in business. I hope this helps allot of customers that are trying to purchase this item is not worth the money for only a couple of months and a good company should always stand behind their product and don’t make excuses read the reviews before you purchase and you will find out that allot of customers have this problem and many more with the top of the rotation falls of and there is no way to fix it. I will be writing to the BBB about this business and I hope allot do to so this company does not keep taking our money.
|
|
|
Robin Aviles
January 29, 2011
The brush on the Instyler do not last for long
Hi
My Instyler brush is wore out and it need to be replace. Do I have to spend another $100 or more for another Instyler.
You really need to make the brush on the Instyler replaceable.
Thanks,
Robin
|
|
|
Frannie39
January 25, 2011
Bad customer service
I called the company for instyler and made sure from the customer service rep that no more would be put on my c.c. or sent to me and they did it anyways and r trying to tell me that i have 2 pay for them both. now i need this to be completely off my c.c and i will not expect anything less!this is wrong to do to anyone! they get ur c.c.# and use it to their own advantage and that is illegal!! fix this now or i will sue u for the charges plus all i have to go through to fix this!
|
