InStyler
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Category: Services
Contact Information
United States
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InStyler Reviews
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Jones
December 14, 2010
Don't buy from them
Let me begin by saying I have had my InSyler for a few months it was not until yesterday that I realized that the small tag on the end by the plug in says "Warning the power cord in this product contains lead, a chemical known to the State of California to cause (cancer, and) birth defects or other reproductive harm. WASH HANDS AFTER HANDLING." I have used this product several times and love the product I wish they would put another cord on the product. I so would not have purchased it, if I had know it contained lead, the sad part is I have had it to long to return it.
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Dolci76
December 2, 2010
Stinks
Do Not Buy The InStyler! I purchased the InStyler October 2009, in the 2-for-1 deal. My sister and I wanted to give each other the InStyler for Christmas 2009. I have used it maybe 2 or 3 times since December 2009. This morning, with half of my hair straightened, the rotating iron part came loose, the top cap came off, and screws came out. I tried to fix it after the iron cooled, but to no avail. I pulled out my credit card statement from October 2009, and called the 1800 number. I was told that the 12-month warranty had expired. I said I understand, but is there anything they could do for me, since its only 13 months since I bought it, and less than a year since I actually could start to use it since it was a holiday gift. I was told there is nothing they could do, so I asked for the supervisor. I explained the story, noted that I understood the 12 months had come and gone, but surely there is something he could do for me. He said he could not, so I asked if I'm just supposed to be okay with shelling out $140 and having their product literally fall apart 13 months later. He said he was "sorry I feel that they cannot help me", to which I responded "well, I do nto FEEL you cannot help me, you literally are NOT helping me". I went on to say I would blog about this crappy product and evern crappier customer service, and email every woman I know...UGH!
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Tim L
November 29, 2010
Priced piece of junk
The InStyler straightening iron is assuredly the least effective hair straightener I've ever used. I was duped into buying it and sorely regret that decision! I spent $50 on it (a "discounted" price) and only used it once. It did not straighten my coarse, thick hair any better than a blow dryer would. I set it on the highest heat setting, and it left my hair looking big and frizzy. I've used other straighteners that work much, much better. I would strongly advise against buying this, especially if you have thick or coarse hair. It doesn't work!
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Alexander
November 15, 2010
Overcharged
Ordered the instyler 9/2009 buy one get one 'free' I din't like so I called 10/23/09 @ 1:16 pm to arrange to return both - the agent advised that if I return them I will be charged $14+ for S&H - she offered that if I keep them both and give them as gifts i would be charged $46 x 2 = 93.28. I have been charged 13 payments of $14.99 = $194.87 so far and have not seen a credit on my credit card - impossible to reach them during business hours - I work then.
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madtoad
October 19, 2010
Don't waste money on them
DO NOT WASTE A DOLLAR OF YOUR MONEY!!! Biggest rip off ever and customer support suggestion is to give them another $100 plus buy an extended warranty. They have a product that they know is defect, they know the top of the barrel comes off. I used this item 5 i repeat 5 times not only did it fly across the room it burnt my face and hand. They sell this item as a buy one for 14.99 and get second one free trust me if you can even get it to work you will need second one it it last past 5 uses. Save your money give the 100 away money will be better spent.
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LonK71
September 5, 2010
Not as promised
My son bought the instyler for myself and his girlfriend. He ordered from the television gettting two for one offer. She has very straight hair and I have extremely curly hair. The instyler would not even begin to straighten my hair and it did not make a difference in hers at all.
This is the absolute worst product that I have ever used. Not even one promise made on the funciton of the equipment was true. I would advise everyone to save their money and not buy this product. It is a true piece of junk and a complete disappointment!!
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Laurey
August 23, 2010
Poor manufacturing
After my daughter convinced me to buy the Instyler, we discovered what a poor job it does of straightening hair. Not to mention, the orange disk fell off the end of it before a few months went by. This might have been okay if it was only cosmetic but recently (after relatively little use), the entire metal end fell off leaving the heating element completely exposed. Of course, the year was up June 19th and its now Aug 10th, so there is absolutely nothing the company will do about it... Don't buy this product - it is a waste of your money from the get go...
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Kitkat0113
August 1, 2010
cancellation of free trial
i was reaching out to value plus to cancel trial and cannot find website or no answer on phone to cancel trial. value lied and said i would receive free 50.00 card never received it. total scam and am not pleased and feel they will take money out of my account...STOP THE SCAMS...
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Sad
June 22, 2010
Scam
I ordered this product which advertised for $119.00. If you purchased it for $119.00, they said that they would send you a free one. I received the two InStylers & my friend & I can't even get it to work. It is sitting in our closets. Now I continue to be charged for these things. I just got off the phone with customer service & I am being charged $207.00 for this product. They also said I ordered a chip to be put in it to heat it faster. They charged me for a trial ($14.99) of a product that I bought. They continue to send me hair products even though I have told them to stop sending them. I see new charges on my credit card statement every month. BEWARE of the website. They told me I approved items that I did not!!! They are also charging exorbitant shipping charges on items that I didn't order. The product looks great on the website, but this is the worst scam I have ever dealt with!!!I am reporting them to the BBB.
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auqustborn
June 21, 2010
Instyler is a peice of shit
the instyler is a piece of shit. i bought mine direct through the website with that recieve 2 for 14.99 with a 30 day trail... i recieved my instyler within 5 days and was elated...but wen i opended the box i saw a used candle and a freebrezze air freshiner...this is ot the first time this has happend...wen i kaled the custermer service they said that they sent me this because they were all outta shoock and refused to send me a refund...PLUS THEY CHARGED ME FOR THE CANDLE AND FREBREZZE
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