good day
i need my learning material from intec for diploma in financial accounting.They already deduct money from my bank account i need assitance asap or else i will reverse the debit order and ask my bank to remove intec college from my debtors

In the last week of January 2010 I sent off the last of my forms to Intec, applying for the Wedding Planner course. At first contact was good, but then it started dying. On Feb 3rd I was promised my confirmation of enrollment would be sent 'shortly'. Almost a month later, I'd heard nothing from my student consultant. I eventually got so ****** that I asked to be transferred to someone who could help me, as I couldn't afford to be calling all the time from Sweden about books etc. At the same time that I was transferred, I found out my books had been delayed for a month because 'of a problem with my postal code'. I had paid extra for air freight for my study materials, as surface mail would take 3 months... sure enough, my books were sent surface mail. Thankfully, Shakier Achmat, whom I'd been transferred to, said he'd courier the first 3 modules to me so that i could begin studying. No such luck. I received half of my course, books from random modules, and the very first book missing. So I emailed again, asking for the first book. Again, wrong book was sent... I got the last one instead.

Intec, PLEASE get your act together!!! It's now 3 months and counting, and unacceptable!

I registered at Intec at the end of February, I was sent an email stating that I will receive my study material within 21 days. I paid my deposit as well. I called Intec after receiving no replies from my 'student advisor' Mabuso Khumalo. I was i nformed by Intec that my application was only sent in (by him I assume) on the 29th March!!! And I therefore have to wait for 21 days from this date! I then called to check on my books on 18th April and was told that they are out of stock and only have sent 2 books but dont have tracker number, I was told they will sms it to me but nothing yet. I then received 2 books in the post yesterday for Accounting 3!!! WHich is of no use right now as I need to start studying Accounts 1. The lady I spoke to (Salma) said that should I not finish my course within the 24 months, I can ask Intec for an extension which I will not pay for as they have delayed my studies by not giving me my material on time. Wht didnt they tell me at registration BEFORE they collected my deposit, that they dont have the material right now? Can I cancel at this stage? I need to know as I can sit back and keep calling Intec and hold on for 30 minutes at a time!!!

I enrolled with Intec in Jan for the second time this year in a course. To date I have not even recieved my student card, I am suppose to get +- 40 books but only have 3. I phone every week and every time I am told the system is down or they will phone me back. Yesterday I phoned again as 4 months have past and I could not even start with any assingments due to not having books and I was told at 14:30 they will phone back and I am still waiting. I feel this poor service as I only have a limited time to do the course in so now I have 4 months less due to poor service. And just to top it all I recieved an account which says I did noy pay my account BUT IT WENT OFF A DEBIT FOR THE LAST FOUR MONTHS!!! I am really unhappy that I am disadvantage and feel that they should extent my course by the 4 months I lost and to sort out the account.

I was told exam results would be released on a certain date, and not to my suprise when i called intec on that date i was given the run around from 9 in the morning and only got my results at 3 in the afternoon when someone had to go and find my exam paper and read my results to me. I was told to wait at most 6 weeks until i received my certificate, well its been six weeks and i havent received anything. I am tired of wasting my calls and my time with intec, how much longer do I have to wait? seems like nobody checks on the progress of anything until a complaint is sent.