It's interesting that he uses the word "we" in reference to himself and his home-based company. The address as shown on his site is in Florida, but he is actually located in NY... just look him up on Integrascan.com :) Terry Alan sweet, birth year 1964. The Freedom of Information Act states that any company that sells personal information MUST provide an opt-out option... his email is [email protected] and he refuses to provide an opt-out option... sound illegal? Also, the integrascan.com address in Florida as shown on the BBB returns mail "undeliverable".
However, for now, anyone interested in filing a formal complaint against him just call go to 800helpfla.com and type away... their lawyers will be happy to start on him. Since he has claimed a Florida location, they are free to do just that. :)
P.S. His actual addresses:
Terry Alan Sweet
6492 ROUTE 5 PORTLAND NY 14769
PO BOX 405 BROCTON NY 14716
888-268-7316

We stand by our money back guarantee, and this customer has left out some details, We do not state if you are sure there is a record and we don't find it we will refund your money.

we stated..

We're so confident that our system and records are the best we're willing to offer a money back guarantee. Here's how it works: If there is a criminal record that should have been returned based upon our coverage, and it is not, we'll refund your money back for that criminal record search.

We asked this gentleman to provide proof of a record within the agreed coverage and they evaded it stating that we should take his word, Sorry, That was not what was agreed too, we re-ran the search at our expense only to find no such record and no proof was ever provided, only complaints about our money back guarantee.

guarantees have guidelines and we are specific on those guidelines, if not any person can simply state after receiving the merchandise which we can not get back as it is an emailed report, that the record was not found and return my money, That would be a way to default our company as this customer did.

Sorry, We provided as service, they get what they pay for and there are no free lunches here.

Thank you for reading a response as this web site does not offer rebuttal by the target companies..





Terry Sweet

I have never been so rudely talked to by a supposed professional business as Integrascan - of course they wouldn’t refund my money when they couldn't come up with a record I know was supposed to be in there -

I e-mailed: "Well - what a rip-off - I'll be sure to spread the word about your fine company."

Their response: "WOW, we provided to you what you agreed to and you call us a rip off, you are rude and self serving as we have done our job shame on you..."

Criminal Record Division

NDR / Integrascan