I am working on my family history. I was referred to Inteligator by a CO. County. I signed up for a 4 day trial and was given:support@inteligator .com to cancel. I have been trying everything I could think of for the last ten days trying to cancel before the 4 days was up to avoid a $29.95 charge monthly for a year. NOTHING WORK S- THEY SENT ME AN E-MAIL WITH MY USER NAME AND PASSWORD and now they say I am not giving them the correct info. which I am getting from their confirming e-mail.