Intelius Identity Protect
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Category: Services
Contact Information
United States
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Intelius Identity Protect Reviews
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pfilias
January 25, 2010
Unauthorized charge for Identity Protect Service
I happened to look at my bank statement this morning to find the following line item:
INT*IDPROTECT MNTR SVC 877-974-1563 WA
The charge was for $19.95. I never signed up for this service.
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45Isong
September 25, 2009
Cancellation
I spoke with the support team at Intelius, I too was charged monthly for Identity Protect without knowing it! They are in the process of fixing this service on the website so it is not so misleading- per the conversation I had, and they were willing to refund an amount of the charges that came through. Here is the number to Client Support: (866) 338-6739 - Hope this helps everyone else that was charged without their knowledge!
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Fatah
July 1, 2009
Intelius
Intelius is conducting a massive fraud. I used their service one time to find a high school friend, which cost me $2.95. However they started billing 19.95 a month for their Intelius Identity Protect subscription. Unfortunately I get a lot of junk mail, therefore I never noticed the cheerful email I got from Intelius regarding my subscription to their service, which I never subsribed to. Even in this email they never mention anywhere that there will be a monthly charge. Intelius is a total scam. The operators/owners of this company are basically conducting a systematic fraud of innocent consumers. I had written to Intelius in March regarding this matter, and I requested a full refund for all the charges made to my credit card. Unfortunately they have not even bothered to write back or even acknowledge that they got my mail. On their website there is no way you can cancel the service you never ordered from them. They don't even address the issue of closing your account in their FAQ section. I can;t believe the fact that these guys are getting away with this, despite the fact that they have duped thousands of people.
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December 1, 2008
I didn't realize I was being charged
I had used your services to inquire about some information some months ago, but I did not realize that I get charged $19.95 every month since then. I spoke with my bank and was informed that I have been charged for the past 6 months and I feel that I should be refunded for something that I didn't know about or use
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