Someone has tampered with my personal information and Intellius has me related to the wrong people, living in the wrong city, and I even have a new alias complete with new middle and last name - that I did not create. Nothing I can do about it, but whomever is tampering with my personal information sure can have fun.

It looks to me like Intellius preys on people who are willing to pay a small fee to obtain information online. I used the service one time and discovered that I "somehow" agreed to a "trial membership" in an "Identify Theft" protection service. Intellius charged me $19.95 a month for 11 months, when my intention was to pay $11.95 for a one time service. When I called them to find out why they were charging me $19.95 a month, they said I must have agreed to a "trial" membership at the time I used their service. I am computer literate and have a masters degree in education. Chances are highly unlikely that I inadvertently enrolled in an Identify Theft protection service that I do not need as I already have Identity Theft protection through my credit card company. Warning: If you choose to use Intellius for any reason, check your bank or credit card statement monthly to ensure you didn't inadvertently join one of the "trial memberships" and are being charged $19.95 a month for as long as they can get away with it.

WHAT A SCAM. I signed up for a 24-hour Pass service for a one time charge of $19.95 and the company also charged me an additional $14.95 for a monitoring service I did not order. I tried to get a hold of the company to find out why they charged a service to my card that I did not order and it took 3 days of diligent calling to reach them. When I did, they said they will "cancel" the service and refund my money. 21 days later I still had not been credited.

I called again and got a service rep who told me my account was cancelled but that there was no notes about refunding my money and since "I signed up for it" (I didn't know I had the monitoring service until was charged for it) they were not going to refund my money. When I tried to explain that I have had a monitoring service for years and would have NEVER signed up for theirs, I was mysteriously "disconnected."

I am livid and am registering a complaint with the Better Business Bureau. UNBELIEVABLE.

The 24- hr pass service I DID signed up for was a complete waste of money, the information was out of date and contained less information than I found just by doing a Google search for FREE.
SCAM, SCAM, SCAM.

This company is a huge bunch of scammers. I tried looking up an old friends email only to get none of the right information. Like every other complaint listed I also was charged an unauthorized amount of 19.95 for a monthly subscription of some sort. This was never listed in the fine print, company details, or anywhere else on the site. Then when you try to cancel and get a refund you call the number which is hidden away on one page and are put on hold for 20-45 min at a time trying to cancel. I don't know how this company is still running but they suck do NOT use them!!!

I used the Intellius service for what I thought was a one time charge of 19.95 and never agreed to a monthly subscription. My account has been billed 19.95 monthly for the last 6 months and can not stop it.