Phoned to get them to collect faulty dishwasher for repair. Manager phoned back and said he is sending truck out immediately. Took them 90 minutes to make the 5 minute drive. Explained what the problem was and asked for quote before repair work may commence. Never received one until I called back a few days later to enquire what was going on. This started a period of complete silence from them and me having to call back every few days.

After two weeks went by I drove out to their shop. The technician said he is still having difficulty with it and the price they quoted will have to be increased. Later that same day I received a call stating that they will deliver the machine the next day. This did not happen.

After a relative drove out to the shop to try and find out why it still has't been delivered, they promised to deliver the next day. The truck did show up the next day and delivered the machine.

It still had EXACTLY the same problem and even a few new ones. We called them back and informed them of this to which they replied that they will collect it again. They never showed up and kept the payment.