On 5 Aug I requested a local florist (FLORAL CREATIONS Tel 015 516 0765 begin_of_the_skype_highlighting 015 516 0765 end_of_the_skype_highlighting) to send flowers via Interflora for my Mother's birthday on 7 Aug. On 7 Aug 4.30pm William from a florest in Benoni phoned to say he had the wrong address, yet he had sent flowers to the same address for Mothers' Day. He confirmed he had received the request on 5 Aug, with landline and cell no's, but at 4.30 on 7 Aug could not find the place. I requested that he deliver the flowers immediately, he refused, saying that he could only do it the next day, which was not my Mom's birthday. I told him not to bother, that he would not be paid for them. He said he didn't care, because through Interflora it takes 2 months to get your money anyway. I compained to the local florist, and she was told by him that I have a bad attitude. WELL REALLY! In the last 12 years I have sent flowers to my Mom while she was living in England, Australia & Dubai, yet it cannot happen in South Africa. He did not even try to phone my Mom, she was at home all day.