I RECEIVED MY BILL FROM NORDSTROM VISA AND A CHARGE F $19.95 WAS ON MY STATEMENT WITHOUT ANY PERMISSION FROM ME. AFTER CALLING NORDSTROM'S BILLING SERVICE IT WAS DICLOSED TO ME THAT THIS CHARGE WAS ALSO ON MY CARD LAST NOVEMBER, 2009. I AM REQUESTING A REFUND OF BOTH PAYMENTS BE CREDITED BACK TO MY CHARGE CARD ASAP. I HAVE CONTACTED NORDSTROM'S AND STOPPED PAYMENT OF THE LAST BALANCE, BUT THEY REQUEST ME TO HAVE THE PAYMENT IN NOVEMBER REINSTATED AS A CREDIT TO MY ACCOUNT.