Bank offers investing services through CUNA, however the investing representative left the position 8 months ago and we have yet to receive notification that there is no one in-house monitoring the accounts. An e-mail has been sent regarding the matter with no response for weeks. As a small and "late in years" investor a substantial amount of money was lost in in a 7-month time frame from a class A bond. That is no way to treat customers. We have been loyal to the facility for 20+ years. What a disappoint!