invicta

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Category: Lifestyle

Contact Information
3069 Taft Street, Hollywood, Florida, United States

Phone number: 954-921-2444
invictawatch.com

invicta Reviews

Sheeco10 November 23, 2010

No customer service

I bought an Invicta watch from an authorized dealer and within the first 6 month the band was broken. If you ask my wife, she will tell you that I treated this watch better than I treat my own children !
I called the company to complain and of course the band is not covered but what is a watch without a band?? at any rate i called customer service and they are very polite and empathetic but they just say sorry we can't help you, I have to pay $58 for the stupid band. I asked for a supervisor, no supervisor. I asked for an 800 number to complain, doe s not exist. I asked for an email or just an address, just the ones posted on the website and of course they don't go anywhere...
I guess its the business model, sell good looking stuff and the hell with customer service. In other words, "snatch" business. Very sad because I really love this watch. I hung up and I tried to overcome my anger with no luck. About 2 months after I gave up and said I will pay the damn $58 and don't look back. After placing the order, the rep. tells me as part of the "disclouser" that it may take up to 90 days to get the band !!!
pay all that money for the stupid watch that does not last then pay another $58 for the band then wait without a watch for 90 days ..(*^%#$#&%^&*^*&(*
RIP OFFFFF !!

Watchers June 18, 2010

DONT BUY INVICTA

DON’T BUT INVICTA WATCHES – THEY ARE SCAMS

I bought J1709202 Men’s Watch and it broke within a week. It just would stop and the hour hand did not match up with the hours. It had a diamond bezel. I do believe Invcita must have stock of the smallest diamonds in the world. You can hardly see them with the naked eye.

The quality of Invicta watches are POOR by my experience I wouldn’t buy this watch and I am definitely considering not buying another Invicta watch.

I bought Invicta watches because I liked their styles and they bragged about the QUALITY!

If you have to send it to Invicta they make you pay for the shipping to them then they will charge you and outrageous 28 dollars to send it back to you. It will take 8 weeks MINIMUM for them to get it back to you. My second watch took 6 months to get back and was sent back to me still broken. It would be cheaper just to bring it to a local watch repair shop and you’ll get back in a day or two.

They do not status or correspond with you AT ALL! You have to pull teeth just to find the status of your repair and they always have no idea. If I did not constantly call about my second watch I do not believe they would just have forgotten about it.

With the amount of Invicta watches I purchased there batting average is 40% defective

1. My first Invicta watch had to be sent to Inicvta in for repair within 6 mos because the internal bezel fell off..
2. My second Invicta watch had to return within 6 months because the push pin fell out.
3. My reserve edition the pin for the strap broke within 5 days and the second hand fell off within 8 mos
4. My last purchase J1709202 broke within a week. I just would stop running and the hour hand did not match up with the hours it kept on slipping.

I make sure when I buy an Invicta watch to wear it every day for months because they usually break within a couple months and they only have 1 year warranty.

INVICTA HAS REAL PROBLEMS WITH QUALITY AND WARRANTY PROCESSING – NOT WORTH THE TROUBLE!