My experience with iPage.com leads me to believe that it is shady at best and fraudulent at worst.
They say the offer a free trial, but they really don't. There are other charges they add in and they charge you a cancellation fee when you do try to cancel within the first month.
They tack on fees for many of their services, so be careful what you use.
They add their second year in your account and are poised to charge you for it. You cannot access cancelling this.
They hide their full account charges from you and you stumble across them if you browse your account; site thoroughly enough and if/when they let you know them, which seems to be when you want to cancel.
They update their fees on their site information but don't necessarily send you a notice about it.
Some of the services they offer for free are actually just links to sites who do offer them for free.
While using their site, I found it sluggish, hanging up, crashing, etc. when trying to learn to use their tools.
I've used computers for twenty years and created simple web pages for several years and found their resources too time consuming to be worth using at all. Constant hanging up/waiting for updated pages.
Since they say their current tools are beta, it doesn't seem cost efficient to test their tools, be charged fees while doing this, and then have them change the way they work or find them totally useless to begin with.
Of all the web sites that I have chosen to give a chance, this is by far among the top of the worst in misrepresenting themselves, their fees, cancellation policies, and quality of product.
When you do a search to check for their quality, you will probably come up with an enormous number of pages rating them well and singing their praises. There's a high probability that they own or have a hand in most or all of these pages that are promoting their site. I can't believe their customers are so happy with them.
Thank you for this site that helps get out the truth about these types of companies.
Here's hoping that this information will help others make a choice in their best interests and avoid sites like this who seem to have a primary interest of taking your money and giving you little or nothing in return.
This company has changed my view about any real ability to determine the safety of a site or not. On all fronts, it appeared to be safe. I feel I was very sadly mistaken about this.
Beware of a site having too many praises. Check out the domains of the sites giving the praise.
All it takes is for the site to buy up some domain names and write itself a bunch of different positive reviews.
Save yourself. Stay away from iPage.

I signed up with iPAGE and paid them a total of US$126.76 on 29 March 2010 after reading on their intro page that they are affordable, dont tie customers up and most importantly "if unhappy in whatever way, 30 Days moneyback guarantee, 100% refund if cancel within 30 days+ easy to build free website builder tools

However, after 10 torturing hours and I still cant understand how to use their tools to build a website, I decided to cancel my a/c and hire a local web company instead to do everything for me.

The chatline operator told me that there will be a non refundable of US$15 and the rest will be refunded to me.

But when i look at my latest credit card statement i m shocked to receive a bbill of US$99.79.

iPAGE has charged $126.76 on 29mar and only refund me USD27 on 31 Mar!

I then contacted the billing dept who insist that they only refund hosting fees, add on services are non refundable!!

The guy also keep stressing on their "its all under our Terms and Conditions"

I felt really cheated and shortchanged. Because on their main website they do not have a column of terms n condions nor do they made it clear that theres no refund other than hosting charges.

For a IT idiot like me, I just follow their sign on procedure which auto includes all these so call add on services into my cart, i dont even have aoption to opt out as it will have red markings to warn me of the 'consequences'. Moreover all the services are calculated on a 12months basis, not one month or 3months.

I also wont get to use any of the services after my cancelling the a/c so how can iPAGE be so unreasonable and greedy to rip an innocent consumer off this way??

I feel this is outright robbing in a legal way.

Please, if anyone concern can help or advise me where to seek redress or complaint against iPAGE so that this Co cannot cheat other consumers any more hard earn money$$ and to refund me the full amount as promised on their website.