In July of 2010, I was called by Ipayment claiming that I have been over charged by my merchant company of around $2, 000. I called my merchant company to confirm this and they said they would be sending out someone to assist me. When Mr. Walton arrived the next day he said I would be getting my credit in a couple of months and he looked at my machine, and told me that it needed to be updated, also that I could lower my rates if I signed a new lease contract. He told me that I was going to have the same company and that everything would be the same except my rates were lower.
Later, little did I except I was actually switched into another company, which would be iPayment. I was charged more than I was charged from my other company. On the contract I signed it also never said when my lease for the machine would end, he told me it would be 2 years, but when I receive a letter, it tells me that it will be in 4 years. On the contract my rates were only up to 2.75 % and I was being charge about 5%. I tried emailing the main company and all they can tell me is that that was not my rate.
I tried calling mr.Walton again and no answer not even at his office. I even tried to email him, but my server told me the address was invalid. Then, when I call the main company later they actually then tell me that I was being charged those rates because I went over the maximum I could charge. I have never heard of this nor was it mention by Mr. Walton. I also did not see this in my contract. Now, months later I am stuck with a Leasing company that I can’t cancel and I have been tricked thousands of dollars. I also have not received my credit back. What is the most troubling thing is that after I was switched Mr. Walton could have at least cancelled my old company if he was going to switch me like this. They have been charging m thousands in fees and I didn’t even know it. This is really an untruthful company and I am really unhappy with the service I have received. This company is a scam