Dear Sir/Madam,

For your kind information, I have booked the tkts in tatkal quota and I never cancelled the tkts. when I tried to take printout of the tkts only I came to know that the tkts have been cancelled. There a loss of Rs.1190/- for me. for that reason I have been sending you this mail. If you want you may please check I have booked the tkts again in tatkal quota with transaction ID 018809310 & 0188010279 for the journey commencing on the same day for the same person. I got the refund of Rs.248/- but the money I spent to book the tkts is Rs.719+719=1436/-

once again I am telling you I didn't cancel the tkts...pls find out what happend and how it has happend.
I have been booking tkts since you started e-tickets. This is my worst experience. Please check from your end. It is mystry for me.
Hope you'll take some action in this matter.


with regards,

Satyalakshmi

N Satyalakshmi

This is regarding bangalore city station parking:

The below who have contract of this parking never respect the customers who leave the vehicles.
They charge double the amount than the actual parking amount.
So i request you to change the vehicle parking contract to some decent guys than these type of loafer.

once they cheated me like. that was my first time parking. they told me to park in hourly basis area
though i said i park my vehicle for an hault of 3 days. but still they cheated and made me to park in that area..

when i returned and came to pick vehicle they are cheating to pay around 600 rs as it is an hourly parking.
they intensionally make innocent people to park their vehicles there and cheat people.

police and concerned deparment should take action against these type of gundas and
make innocent people a comfortable environment to live.

I was new to computer & internet and as such I had registered my name with IRCTC with several user IDS within a span ranging from one week to one year.However, once I got reasonably familiear with computer & internet, I started using 'jagan-uma' as the user id since middle of 2008.On 22.03.2010, when I tried to book my ticket with IRCTC online passenger reservation website, I could not log in and I tried various options like the 'forgot password hint questions & answers but in vain.Ultimately, I sent e-mails to IRCTC and to my shock, I had a message that my user ID has been deactivated and that even the e-tickets booked could be cancelled by IRCTC.This is unfair in that IRCTC could have sent a warning message that I should not have registered moe than once with my e-mail ID or should have given me an opportunity to explain/plead my ignorance as to why I had created so may ids with my e-mail id.

2.I had advised IRCTC the various IDS I had registered with them and requested to cancel/deactivate all user IDS except the one I have been using for the past 1 1/2 years ie jagan-uma'. I do not get any reasonable response from IRCTC in that while my user id has been 'jagan-uma' with whice I have been booking e-tickets with IRCTC, now they say they donot find any such user id in their records and advise me to give case sensitive user ID. I am sure that my user ID with IRCTC is 'jagan-uma' only and to substantiate that I append below the communication received from IRCTC .
Dear Jagannathan Samarao,
Welcome. We thank you for your registration at IRCTC' s Online Rail Ticket Reservation website.
Your user id is 'jagan-uma'.
You will use this user id and the password given by you for all your transaction on www.irctc.co.in. The user id cannot be changed and hence we recommend that you store this email for your future reference.
If you ever forget your password in future, you can use the 'Forgot Password' link available on the Home page of the site.
We understand that you have read and agreed to the Terms and Conditions as applicable for transactions on our site. You can now make up to 10 rail reservations (up to a maximum of 6 passengers per ticket) in one calendar month.
You can refer to any of these convenient links given below to assist you in your transactions on our site.
1. How to book tickets online?
2. Information about courier delivery.
3. Cancellation Procedure.
4. Frequently asked questions.
5. Great Complimentary Gifts Every Week .
We hope to offer you a uniquely pleasant experience in planning and booking your journeys with the Indian Railways. We look forward to having you use our services regularly.
In case you require any further assistance, please mail us at [email protected] or call us at 011 - 23345500 / 23344787 / 23344773 / 23345800 / 23340000 .

4. I have to undertake a journey on 20.04.2010 from Coimbatore to Bangalore and I presume that IRCTC has cancelled that ticket since I am not able to take a printout frm my Gmail message received from IRCTC on booking of e-ticket.

Please treat the matter as MOST URGENT and address my problems.I had made my representaions to the undernoted officials of the IRCTC ie [email protected], [email protected] etc. I would have sent at least about 15 messages since 22.03.2010 but has not received any posotive progress except asking me to confirm that I have furnished the correct case sensitive user id 'jagan-uma' which frustrates me.

Yours faithfully,

S JAGANNATHAN
"

What is going on with IRCTC? The irctc website shows "service unavailable", specifically during 8:00am to 8:30am quite regularly.

The excuse of server load can't be accepted as if the authorities weren't aware of the load while designing the site.
Specially for TATKAL bookings, its quite natural to have such load.

I smell foul play in this,
is that a tool to book all the TATKAL tickets before offering it to public?Its really pathetic to see that.
We need an updated-redefined website, is any one listening...?

Hi,
i travelled oct19th from trichy to chennai (Rockfort Express). i booked train tickets for my whole family (5 members) through e-ticket. TTR came and verified one Person ID Proof and he left. after that i gone to sleep, at midnight 1.30a.m three special squard came and disturbed my sleep and ask ID Proof . i gave the ID Proof to them. They Asked each and every person ID Proof. I said only one passenger ID Proof is enogh, i aruged upto 2 a.m. Finally they charged Rs.1824(456*4 Members).
i gave the money. i am really surferred. why IRCTC mention any one person ID Proof is Enogh (In E-Ticket Print out). ?. so be safe IRCTC Travellers.
Special squad TTR Name : Rajesh . (they are not TTR's, they are Mid night Cheaters)