I had online booked a ticket .But I did not travel since The train was late more than 3 hours.According to railway norms and regulation mention on site, in case a passenger does not travel due to above mentio reaso then full amount should be refunded but only half amount has been refunded in my account..???????
Want to refund remailng balance as soonest ...
Awaiting reply.
Details of booking are as ention below -
Transaction Details
PNR Number 2633939790 Booked On 11-4-2010
Transaction ID 0202293427 Ticket Type eticket
Class 2A Internet Service Charge Rs 20.00
Date Of Journey 30/5/2010 Ticket Charge Rs 1501.00
Bank hdfcvbvpg Total Rs 1521.00
Train No 0144 Railway Zone IRCTC
From Station ALLAHABAD JN(ALD) IRCTC Zone IRCTC
To Station LOKMANYATILAK T(LTT) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Vikas Mishra 27 Male 0000/ Booked
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : EDR Approved
Reference No : ekt2010061001295900
TDR Zone : IRCTC
TDR Filing Date : 01-Jun-2010
Forward To Railway On : 01-Jun-2010
Refund Details
Refund Status : Refunded
Refund Date : 07-Jun-2010
Refund Amount : Rs.750.00