IRepairSquad

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Category: Websites

Contact Information
4200 E. Washington St., Peoria, Illinois, United States

Phone number: 1-888-476-3349
irepairsquad.com

IRepairSquad Reviews

John January 7, 2009

Terrible experience

To start with they advertise that they can diagnose the problem with your device in 24 hours. They then offer you a price on the repair and give you the option to pay for and receive the repair or to decline it.

So 20 days after they receive the device they give me the diagnoses. Then they want twice as much money as other places to fix the problem and warranty their service.

So I pay for the service but they do not fix it for a few days and I ask why, they say that when I paid i didn't complete they payment by returning to there web site after paypal. But they already had the money. So after another day of talks they put the money back in my account and told me to pay again.

I had enough so I paid $20 for them to ship it back overnight. They shipped it ground. And when i sent it to be exchanged they said that it was to badly damaged to be exchanged. That means irepairsquad started to fix it before the payment was complete or just tore it up on purpose.

November 1, 2008

They stole my PS3, put me through hell.

irepairsquad...did they mean irepairsquat??? This is absolutely the worst experience I have ever had with any company.

First off, my PS3 stops playing disks right. I still have the original receipt and it's still under warranty from sony but that process takes 4 to 6 weeks. So I opted for this company ireapairsquad that advertises 24 hour turn around. Don't be fooled, this company appears completely legitimate and professional from their web site. This is a mask and the devil awaits underneath.

I sent them my PS3 and 4 weeks later I still haven't heard anything. I have called their 1-888 # several times and at one point waited over 5 hours for somebody to answer. At first your caller #8, then 3.5 hours later your caller #1. Then after about an hour of that you realize, Hey nobody is answering the phones, the only reason why I'm going down in numbers is because the people in front of me are hanging up...lol. I'm so sorry if this sounds all too funny and sad at the same time, it's just that I am so frustrated with this outfit that I can do nothing but laugh now.

They have a online technical support option. But forget that because nobody is ever online. And they have an automated e-mail support option. But forget that because they don't answer or even possibly read their e-mails...5 sent, 0 replies.

Please, if your thinking about doing buissness with this company...DON'T. Hopefully your not like me and you've already done buissness with them and the only reason why you found this is because your upset.

Jimmy
porterville, California
U.S.A.