Irish Jacks

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Category: Business & Finances

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New Jersey, United States

Irish Jacks Reviews

shantillie April 27, 2010
Keith Butler
Having purchased 4 dogs from Irish Jacks over the past 4 years, I am writing to voice my disgust with the position taking by Keith after he parted ways with Susan Sarao and Irish Jacks. I find it unconscionable that Keith waited 5 years to come forward with his "truth" about the ethics and business practices which he was instrumental in implementing being "office manager, web designer etc" for Irish Jacks.

Before those of you with complaints come forward with this witch hunt against Susan, please consider the source and motives of Keith and how such a "knowledgeable person" as he could have waited 5 years to come forward and utilize this forum to promote his personal attack for the sole purpose of destroying a business that he could no longer extort money from.

I can only speak of my own experience as both a client and long-time dog breeder (ironically, not of Jacks). Having visited Violet Meadow Farms on several occasions thru the years, unannounced, I found the facilities to be clean, bright with lots of room for the pups, both inside and outside. My dogs were vetted immediately after purchase and found to be in good health, well socialized and thriving.

Unfortunately, it is apparent that Keith has embarked on a vicious disinformation campaign, forgetting that as Manager, he is implicating himself since he is surely of a sound enough mind to make his own decisions if he felt such an environment was so detrimental to the product he was selling (puppies) with great enthusiasm. I personally purchased 2 puppies thru Keith, who was unremorseful over either their heritage, suitability for breeding as future stud dogs (considering one was in fact from the Heff line), selling price. Rather, he went on a rather extensive sales campaign, praising the virtues of the dogs imported from Ireland and the fact that they came from the finest breeders and were carefully monitored. I have, in fact, seen the import papers on my puppies which were readily available and was given my puppies' vaccination records from Susan.

I urge all of you to consider Keith Butler's motives and form your conclusions accordingly. I have come to realize that Keith is merely a small man; a cyber bully, who is acting like a vindictive child who did not get his candy, and is now throwing an on-line temper tantrum. I applaud Susan for her restraint in her reply; I am not sure that were I in a similar situation I would be able to be as reserved. It is my fervent hope that she utilize every legal means possible to put an end to this Cyber-bullying by Keith and be able to operate her business without the caustic bashing by a self-serving, small man as Keith Butler.
ClintonsMom April 16, 2010
Unethical Practices
I bought an imported Irish Jack from Violet Meadows Farm in 2005. I was aware then, and I am even more aware now that Keith Butler was the driving force behind the success of VMF. He is caring, thoughtful and seemingly indefatigable in his efforts to treat both customers and pups ethically.
However I have come to realize that the pups were way overpriced and that putting a deposit down, which I did with my dog in 2005 does not always assure you pick of the litter as I missed my choice several times.

Once I brought this to Keith's attention he remedied it. I think it was his genius and talent in website design and maintenance that allowed Susan's business to thrive. I am sure we would all feel better had his efforts not been in vain. I wish you luck in whatever you do Keith and please know that people DO know that you did your best.

I was very lucky that my pup had a minimum of problems. He has been loved so much since he was a pup I think that helped a lot. He is just a fantastic dog.

I spoke to Susan yesterday. She was very curt at first, but I feigned innocence and related to her that I was concerned that the website was down. When I asked her if it would be repaired soon, she answered yes. She stated that they had just been having difficulties with the website.

Whatever Susan. I knew what must have happened before I called. My
friend works in IT and that coupled with my own knowledge of who really runs a site and why it could suddenly be shut down was enough
information for me.

Irishjacks.com is out of business. I wish I had tried to adopt one of the older dogs before this happened. I hate to think what may happen to them. I simply could not afford the price at the time.

Good luck Keith, and Kathy, Sox...and the rest of you I miss our "chats".

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