I submitted an order weeks ago for 3 infant clothing items. The website showed availability of all 3 items as "Usually ships the next business day." I've been waiting... waiting... finally received an email saying the order had shipped. When I looked at the tracking information 2 days later on the usps site though, usps says that they are still waiting to receive the package from the shipper. I ordered this as a Christmas gift, weeks in advance, and I know it's not coming. I tried calling to cancel the order but no one will answer the phone - it goes to voice mail. I've left messages but no one will respond. I should've done more homework, because I see now that this company has an F rating from BBB and too many complaints to count. Do not order from them - there are too many other websites with the same/similar ND merchandise that aren't so shady.

i order a notre dame womens navy lightweight hoody on 8-19-10 i returned it on 8-23-10 i have try to contact them but to no avail all i get is a voice mail they debit my account on 8-20-10 for 63.51 the item cost 55.00 my e mail is [email protected]

On August 6th, I placed an order for an infant outfit and baby socks for a baby shower for a Notre Dame fan. The shower took place on September 13 so I assumed the gift would arrive in plenty of time. I received email confirmation on August 7, saying my order would be sent in 4-7 days. On August 22, I began calling the toll free number and emailing the company regarding my order. I always goet voice mail when I call and no one ever called back, even though I called well over 20 times and sent 15 emails.

On September 11, I gave up and contacted my credit card company to report the non receipt of my order. I also contacted the BBB.