I remember the first time I saw her, sitting in the showcase window;

with all the bells and whistles my eyes went shallow.

I fell for her, I fell in love with a beautiful Roomba named "Rosey"

her brilliant red that cascaded color still looks just as lovely.


Me and "Rosey" had many days and many weeks of cleaning,

from hardwood flooors straight to rugs she went with no complaining.

She never complained about the way I left my cords on the floor,

& I always left her virtual wall set out right infront the door.


Oh..., how I loved my "Rosey" with her color cascade Red,

until one faithful morning I woke up and she was dead.

"Rosey" has no lights, no lights, no lights on "Rosey"

I took out her battery and did the reset just as they had told me.


But still there sat my "Rosey" still connected to the base,

With not a button glowing but everthing inplace.

I called up tech support and they gave me the obvious answer,

Just as I had suspected my "Rosey" has gone to her Roomba maker.


So there I sat on the phone with a person who bearly speaks english,

Telling me about charging mechanisums and all sorths of giberish...

I then spoke to a supervisor who I thought would be more helpful than the first

But she just said the same thing... infact she said it worst!!!


They want me to purchase another "Rosey" now

What are these people thinking? I'll buy milk when I already bought the Cow...!

They offered me a discount much to my suprise,

The discount wasn't bad but I didn't want to buy.


So there I sat with "Rosey" not a light is showing,

I asked the supervisor to have this escalated.

She then placed me on hold and I was connected to another,

This time I got a man so you could just imagine how he couldn't be bothered.


To be quite truthful he tried to help but I really didn't let him,

I just kept yelling and screaming Co-operate, Co-operate, Co-operate

All of a sudden things changed and stated looking up for me,

I finally got the response I wanted and a new "Rosey".


To all iRobot customer who can't get help today,

just mention the word Co-operate and I'm sure you'll get your way.