I can only add to the complaints that have been listed on this website. Because I am a male in a area that is heavily weighted toward females, I had dates. But they were inappropriate. I am a successful male, easy on the eyes, college educated, accomplished etc. I was looking for a professional female, smart, who liked the arts. ITs just lunch assured me that they had several such matches and was eager to match me. You know the rest. My dates were a series of unemployed women who maybe lived with a friend, worked in minimum paying jobs, a few werent US Citizens and were looking for a greencard. It was a complete waste of time. when I called IJL and told them that there was a great mismatch between what I wanted and what actually appeared at lunch, they expressed surprise - and then a disclaimer : The woman lied, and they cant check into the accuracy of every statement ! And what hurt the most was seeing the "wishful hope" in the eyes of these ladies. They told me their horrible stories of how they were treated by IJL - some had been clients for a year and only had two dates. Some were matched with men who were inappropriate matches (non english, low paid workers). I am reminded of the best dating advice my mother gave me: if you want a companion who drinks, go to a bar. If you want a companion who cares and is gentle, get involved in non profits.
Skip this service, get involved with a non profit . At least you will have a warm feeling in your soul as you are waiting for the universe to provide.

It's Just Lunch tells you that they will work to get you someone who is truly compatible with you and they charge over $1000 for the privilege. However, they don't do this at all. They set me up with women who were unemployed, disinterested, overweight, and unattractive. Some were all in the same date!

I dreaded these dates--they were the worst of my life. I called and tried to get my money back after a series of awful dates, but, instead, I was offered more dates! I declined as it would have been pure torture to endure even more of these awful matches. I even went back into their office to get someone else to arrange my dates, with exactly the same dreadful results.

I joined after a painful breakup and I wouldn't recommend it to my worst enemy. Truly horrible service. Avoid, avoid, avoid! Thankfully, I met some nice women on my own after escaping It's Just Lunch and am now happily married.

This is a letter of complaint concerning non fulfillment of your obligation to response to my request for refund due to relocation.

I contacted your office on July 11th, Kimberly, the new director answered my call. I informed her that my past experience with IJL was unpleasant and that I have moved to a new area which is no longer served by IJL/Sacramento. I informed her of my intention for a refund. I told her that refund due to relocation is allowable on my contract. She said refund was allowable only if my service is not transferable to different office and I will need to speak to Linda. She said Linda was very busy and may not get back to me in 2 weeks.

Two weeks went by, I called IJL and asked to speak to Linda on July, 25th, I was told Linda will called me back and asked me to leave my phone number for contact. I left my phone number for her but never receive a call back.

I called IJL again on August 8th and asked for Kimberly or Linda, I was told to leave a message and phone number again.

I called again on August 12th and Kimberly answered my call. She said Linda will be in the office and definitely call me back by Friday August 15.

Linda never called back. I called them on Friday afternoon and asked for Linda. The receptionist answered sarcastically and told me Linda was not in and she will leave a message for her.

It has been over 4 weeks, a simple phone led to a run around. I never receive a response from IJL. What entitle IJL to keep my unused fee by not offering any service, not even a phone call?

I have filed complain on Complain.com, Consumeraffairs.com. I will be filling more complains with the State and local agency if I dont have a reply. I am attaching a copy of cable statement form my cable TV provider for address change.