I received a weight loss cure book and want to send it back. But every time i call i get put on hold for 30 mins or more and then when i call a second time they say they are closed and to call back when they are opened. The paper work that came with my order says their hours are 8am to 8pm est and i am in central time. I called at 1pm and at 12pm and at 8:30am and the same thing happens to me. I am printing out all these complaints and sending them back... They had better give me my money back. I am making copies of everything they sent so i have proof and they can't say i didn't try before i sent it back. This really does seem like a big scam. I am getting tired of buying things on the phone or the internet because i keep getting scammed.

I ordered Kevin Trudeau's book "Weight Loss Secrets". At the time I called, I was offered 2 of his other books free with only a charge of $10. per book. I said "No" I didn't want them. I did agree to 3 months of magazines free---I canceled them yesterday. For 5 days, I have been trying to get a hold of ITV to get them to give me credit for the extra books, an RA number to return the "Weight Loss" book and to cancel the Natural Cures Newsletter. At one of the tries I was put on hold for 30 minutes and got tired of it (this is what they wanted, I'm sure).

How do I get them to talk to me about the extra charges, the RA number to return the book and also to cancel "Natural Cures Newsletter"? The call has resulted in their asking for my customer number on my invoice. I never did get an invoice. After weeks of waiting, the books just arrived.

Beware!

I ordered books with a 30 day satisfaction guarantee. i wasn't satisfied and wanted to return my books. I looked at ITV's return policy and tried to call them over and over to get an ra # so I could return the books. They never answer their phones. I also wanted to cancel a newsletter but can't get a hold of anyone to do it.