I ordered 2 trial products over the intenet. Over 1 month ago.
Finally recieved my products and the cartons were empty.
I called the 800 # for a re-ship or Cancel my order and have not recieved it. But I was charged $177.94 for another order. I Cancelled this in time w/in 15 days as stated by cust Svc.
I am still waiting for my Refund. This Company is ripping people off and is nothing but a scam.
Better Business Bureau here I come.

I didn't actually come across them at their site www.ivorybrite.com but it was part of a game I was playing at facebook. I signed up for a trial which cost $4.99. That seemed innocent enough. A few days later my checking account was dinged $88.97. I was really upset. At the same time I had signed up for another whitener, because the trick they said was the two of them were supposed to work miraculously together. This trial was $3, 99. The first ding from them was $78.93. So, between them I was looking at a huge bite (no pun intended) out of my social security (just under $900). Picture this I'm crying on the phone and the gentleman (that is stretching things) is telling me that they can offer it to me for less and I'm saying I can't afford it I want to cancel. The man on the other end is trying everything to try and keep me on as a viable customer and I'm telling him I'm about to have my electricity shut off and all I want is to cancel. He could barely understand me and I could barely understand him, although the word "cancel' should have been part of his training vocabulary one would think. I called back again when it was obvious my calls were not working. It's interesting to note that the charges to my account came under the names; "Ivory Brites" $88.97, "Axis Wellness $9.99, "My Whitening" $83.92, "Max White Teeth" $78.93, "Ivory Brites" again $88.97, and the original charges "Teeth Whitening" $4.99, and "Ivory Brites" $3.99. From my various phone calls it seems to me that these are all the same company under differing names. I think I have finally canceled. Days will tell. Because I have had the post office sending my packages back I now realize I have no recourse for getting my money back, at least by their rules. The whole thing has been a nightmare. I don't know how I will catch up financially. Thank god I have a reciliant spirit.

I ordered the free trial offer of ivory brite teeth whitener and paid the 4.99 s&h. After only having the product in my possesion for a few days they debited my account $88.97 and another $9.99 for a website Axis Wellness. I never agreeded to these charges or the Axis Wellness website. I never recieved an email confirming anything and it wasnt until I got these charges that I learned about the 14 day period to cancell. Although all the representitives I had to speak to which was 4 of them swear to the fact that this was disclosed before the free trial could of taken place (yeah right!). I had to close my account, I finally got through to cancell and im in the process of trying to get a refund. That has been a joke too. I 've spent three hours trying to call then being reffered to a web portal that didnt work and then back to calling again ect... its a nightmare! Shame on this company!

I did not authorize any charge for 88.97. my free sample did not arrive within the 15 days that they said it word. the sample product does not work. i would never recommend it to anyone.please refund my 88.97. thank you jack mckeon

I purchased a trial supply of their teeth whitener for a nominal fee ($3.99) and was subsequently charged $88.97 and another $9.99 by a related business that I did not authorize or want. All attempts to contact them have proven to be fruitless - I was referred to a website that is associated with "Go Daddy.com" and contains no info on how to get the charges reversed or refunded. I was able to speak to a person at the telephone number listed on my bank statement, who offered no help whatsoever, other than to refer me to this website. I want my money back, with NO further involvement with this fraudulent operation!