Ivory Brites

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Category: Services

Contact Information
United States

Ivory Brites Reviews

Charlene VanWinkle May 28, 2009
SCAM!
Ok, I like ALL of you have been SCAMMED! I have notified my bank (Capitol One) who is TRYING to get the money refunded. Because we MAY have all clicked on "I AGREE" we may all be SCREWED! Anyway, I also reported them to the BBB and here id that web site: http://www.trenton.bbb.org/

I recommend we ALL report this. They are SCAMMING other HARD working people JUST LIKE US right NOW! It will take about 20 minutes or so and you'll need their phone number (888) 279-0604 handy while you are filing your complaint. I want them to FEEL our rage! SO please do us ALL a favor and take the time to make THEM pay!
eric zamarripa May 28, 2009
misleading
i looked on my bank statements on line to see 88.00 dollars for a product that i did not order. i was not satisfied with my trial period product and am completely upset with them just sending me an order without me wanting it. After reading this section, i see that i'm not the only one upset. This place is a scam. If they truely believed in their product they would tell you up front.
Kaitlin-Louisville May 27, 2009
How to get full refund
Here is how to get a full refund but it takes longer.

"If you are unsatisfied with our product, you may return the unused portion 15 days from the date that the product was originally shipped to you for a FULL refund according to the following terms. To obtain a FULL refund, your return must be postmarked 15 days from the date that the product was originally shipped to you.

To return a product for an exchange or FULL refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at [email protected].

An RMA number can ONLY be obtained by contacting the billing department at [email protected].

Please Note:
1) We cannot process or refund packages marked "Return to Sender."

2) Refunds will be issued to the same credit card that was charged when ordering the product.

3) To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping deparment is NOT allowed to accept any packages without an RMA number.

Returned products must be sent to the following address:

IvoryBrites
263 West Olive Ave #130
Burbank CA 91502

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery."

Key points, it must be postmarked back to them 15 days after to look like you actually tried to product and were dissatisfied. You cannot just return to sender. These people suck and they make money on knowing people don't have time to go thru with this refund stuff. Do it anyway, they must be stopped. File a complaint!
patricia sebbelov May 27, 2009
tooth whitening kit
this is crap/ I will report you to whoever i need to. cancel my order immediately, cancel any further orders and I will make sure this does not continue to happen to curious customers like me.

make sure you get back to me assuring me i will not be a part of your scam any more.

i will tell everyone i know about this stupid tooth whitening SCAM.
Hope May 27, 2009
$88.97 & $9.99 more
I was also scammed by this company... looks like a case of false advertising at it's finest... what can we do????
Sherry Dragotta May 27, 2009
did not order
My account was charged for something I did not purchase from this company. I called the company and they sent me to this web site. Be careful!
k_marie_09 May 26, 2009
Fraud
DO NOT FALL FOR IT!!! They said they would charge the 4.99 shipping and handeling for a free trial.
And as long as you call before the trial is up they wont charge you any more ot send any more products. Well the same day they sent it they charged me 88.97 then i called and canceled once i got it because it DID NOT work and they told me it was too late. this was only 6 days after i placed the order. Then they charged me another 9.99 and i called back and they said they would refund it yet they still have not. I feel like a fool. This was the first time i did anything like this and its showed me not to do it again.
sherriej2007 May 26, 2009
Unauthorized charges
DO NOT sign up for a trial offer--this is just a license for them to continually charge your credit card $$ and you do not know what it is for. Nothing is explained in their trial offer--so you get screwed. STAY AWAY FROM IVORY BRITES & Axis Wellness --this is my advise.
anderton May 26, 2009
Withdrawl from account
I ordered the free trial. $4.99 + shipping. I read the fine print which stated I had to cancel within 15 days so I did. 2 days early to be sure I didn't get charged. Guess what . I got charged anyway. $88.97. When I called them they said they had no record of me calling. So even if you read the fine print thats not a guarantee they still won't screw you. This company banks on the fact that people don't read the fine print. BS! leaches on society. They stated that even though I didn't read the terms and conditions (which I did) and didn't cancel my account within 15 days (which I did)

"Although you did not cancel your subscription within the allowed time period, in the spirit of compromise we are willing to offer you a partial refund in the amount of $39.99"

I refused. I will fight this tooth and nail. I'd pay $200 to get my $88 back from these jackholes.
blueyed bon May 25, 2009
no refund yet
I ordered a trial of this product. Before it even reached me I had been charged "because I chose to keep the product". I have refused shipments, cancelled by phone & requested my refund ... that was over a month ago!!! I would not fall for any "trial offers, just pay shipping & handling" without reading the very tiny print! It's very deceiving!!!

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