|
CYNTHIA/TOLEDO, OHIO
May 22, 2009
UNAUTHORIZED CHARGE
My bank card has been charged $9.99 unauthorized by myself. I am requesting a full reund of this charge credited back into my ccount. I understand that you work in conjunction with Ivory Brites Whitening, however, I did not approve this charge. I was mislead by Ivory Brites advertisement for afree trial at $4.99. Your quick response to this matter will be greatly appreciated. Obviously, you have all the pertinent information to make this happen and contact me.
CYNTHIA/TOLEDO, OHIO
|
|
|
Skelley
March 16, 2009
frued
Yes, I signed up for the FREE trail at Ivory smiles all for the cost of shipping..$6.00...so far I have gotten nothing FREE but charged $89.00...this compnay is a scam..I am now in the process trying to get my money back..the # you call is just a service...you have to email and wait on the email back form the company...my advice-DO NOT BUY THIS PRODUCT!!! IT is not FREE!!!
|
|
|
Barbara Leyendecker
February 7, 2009
misleading
Thought I was only ordering a trial sample of this product to see if the solution would not affect my sensitve gums BEFORE ordering a monthly supply. Their website is misleading and takes you straight to the free trial section ... it's impossible to read the fine print that says we authorize them to deduct a month's supply before one even has the chance to try the product. It's a trial product ... one should be given enough time to use it and see the results.
This website is a scam...
|
|
|
DRE
February 6, 2009
Arrogant Theives!
Another freaking scam trick to steal money from people!!! Don't try this product or give them CC information or you will be billed for useless products for the rest of your life. Get some Crest Strips and call it a day! Freaking theives!!!
|
|
|
Dakota Bob
February 5, 2009
Billing for product
I ordered a sample, which never came, but was billed for a shipment which has not arrived, I protested the charge to my Visa card, was told I would have to PAY because I did not ask to be removed in 20 days...
I spent a week trying to get through on their phone number, which was not in operation, finally tried to
call the number listed to order the product offered, got hold of a "Supervisor" who assured me that he would cancel the membership, but I would still have to pay for what was "Shipped" unless I asked for a code number
to return the shipment, given a number to request the Return Request code, and the line was not working...
Hopefully all I lost was the initial charge for the shipment, which I cant return...Real sharp and effective
way of screwing you out of money, however, I see that I am not along in getting the royal shaft. I am
trying to find some one that has been successful in getting a refund!!!
|
|
|
Benita
February 2, 2009
WRONG FULLY CHARGED
I THOUGHT I WAS JUST ORDERED A TRIAL SAMPLE FOR $1.00 AND ONE FOR $5.99. RECEIVED MY CREDIT CARD BILL AND THERE WAS A CHARGE OF $88.97 WHICH I DID NOT AUTHORIZE. I WILL CONTEST IT.
|
|
|
Manzes
February 2, 2009
Scam
Same story as everyone else here about IVORY SMILES. They are frauds, and bill people the 88.97 before the date stated...then they will not issue a refund even though in their terms and conditions it is stated that a full refund will be given!!
I am going to sue them on multiple grounds if a refund is not granted...I have already informed my lawyer and the case is solid..
If anyone is interested in settling the score with Jeff Hayes or Joey santorielli (if they even exist at all)... Then get in touch with me and we can handle this elementary company together...
|
|
|
Dale
January 31, 2009
Fraud and cheating
My story is very similar to all the others. When I called I was told I had to communicate through email. Another way to use up my return period. These guys are stubborn... but I am, too. I will NOT give in. I have stopped payment on my credit card. I have complained to the Better Business Bureau. I will contact my state's attorney general. I will contact a lawyer if I have to. I am angry and embarrassed to be a victim of these guys but I will be an example for others to learn from.
|
|
|
Stacey
January 30, 2009
Freud
They were supposed to send a trial offer. I was charged for the trial. Then instead of sending a trial, they waited the 20 days and sent a monthly supply and charged me 88.97. They said since I didn't cancel in the 20 days that was in their Terms and Agreement, I couldn't receive a refund. My whole complaint is that I didn't get the trial to see if I wanted the monthly supply.
|
|
|
JKreimann
January 27, 2009
Not accepting cancellation
I ordered the trial sample of teeth whitener for $6. In the packaging I received the sample and a statement saying a cancellation notice had to be received within 20 days of the billing date. A phone number and a web site were given. On the phone I could not get through, so I sent an email to cancel further shipments. When I received a month's supply, I immediately emailed them again. I was sent a rely with a web page I had never seen stating the agreement I signed and it also included the price ($88.97) which was not on the original agreement. I returned the shipment in tact, but they say I still owe the money.
|
