I ordered the trial kit for the ivory white teeth whitener. I never received the trial kit and then I was charged $78.41 for the full subscription. I never received anything. The company mailed it to the wrong address and now they are refusing to send me a refund. I have filed a complaint with the FTC. They should be shut down for consumber fraud.

I signed up for a trial offer of the Ivory White Teeth Whitening System. I was to be charged for shipping for the trial product only. I received the trial offer but also another package. I tried the trial and it burned my gums. I called the company and they explained it was the first of a monthly order and I needed to return the other package. They gave me a number to write on the outside of the package. I also made sure that this was canceled and stressed that no more charges were to be made to my checking account. I returned it the very next day in the original package with the number written in big print. However, my bank statement showed a charge of $78.41. I called and they told me that the package had arrived damaged. This constitutes mail fraud because they should have sent the damaged product back to me or in some way contacted me. I never signed up to have the product shipped to me to begin with. I only ordered the trial sample. Their customer service is very rude. I now have initiated a complaint with the Postal Service, my bank, Colorado's attorney general and anyone else I can think of. I am sending this onto Bill O'Reilly of Fox News. The state of Colorado should be very embarrassed that they have a company like this doing business in their state. It is a fraudulent company and is tricking people in order to scam them out of their bank account information. People beware!!!

My son somehow ordered Ivory White by way of being offered free samples. He called tp cancel and they told him he would have to speak to a manger and there was not one available at the time. His bank card was charged $78 in addition to other charges for shipping.

Ivory white received my credit card # from the website i was on before, they linked me to ivorywhite, and i received an email saying they were charging me postage and sending me a free trial! I called them to cancel, and they informed me it could not be canceled, it had to be shipped once ordered. I told them i didn't authorize them to ship it to me... and i was very rudely told to wait until i got it, then i could cancel it. I called back the next day hoping for a better response, and i was told it had already shipped, if i would have called sooner i could have canceled it.

I was to receive the package, call in before my trial ended and get a # to send the box back with. Otherwise i would be charged the full amount (80.00)because they had sent the whole months supply in with the trial (conveniently!) I called my bank the same day and they told me it was fraud, and i was to cancel my card, dispute charges, and refuse the package at the post office. I also had 8 other unrelated charges that were just showing up on my card. So, i did that.

After i refused the package at the postoffice, i called in to ivory white to let them know i was canceling -per prior conversation-and they let me know i was canceled, they had received the package, however, I still owed the full amount because i was not in compliance with the agreement-which i had not agreed to in the first place. I asked her what we could do... she told me she could reship the package to me, and i could re-return it the correct way... ie... i could give her my new credit card #, and they could bill me again for shipping, and probably for the whole package this time. These people are Mean, and i feel have very bad business practices! WATCH OUT!