they took me for 78.41, which i did spend the 1.00 for shipping but did not agree to sign up for the complete kit

i am working with my bank to set it straight

These thieves have been taking money out of my bank account for three months. I signed up for the original "free sample" as part of another promotional offer, but never ordered the product. Now their "quick cancel" form does not work. Thieves! ! !

ATTENTION!!! THIS "FREE" OFFER IS A FRAUD! THE COMPANY DOES NOT TELL YOU UP FRONT THAT IF YOU OPEN UP THE "FREE" TRIAL PACKAGE OF THEIR PRODUCT YOU CAN NOT RETURN THE PRODUCT WITHOUT BEING CHARGED $20.00 FOR THE ITEM. SO...WHERE DOES THE "FREE" COME IN?? NO WHERE, YOU PAY SHIPPING TO GET IT, CAN'T OPEN IT TO TRY THE PRODUCT BECAUSE IF YOU OPEN IT YOU ARE CHARGED THE $20.00, AND IF YOU DON'T OPEN IT & SEND IT BACK UNOPENED - YOU HAVE TO PAY TO SHIP IT BACK. AS USUAL THE PUBLIC HAS TO "PAY". THIS IS NOT AN HONST COMPANY, SHAME ON THEM AND SHAME ON ME FOR BEING SO STUPID!

'Get An Ivory White Smile Today Only: $1.00 for S&H!' That's what pulled me into to this sleazy company. Days later I received my 'FREE TRIAL' along with a full tooth whitening system that I DID NOT ORDER. I called the company and told them that I did NOT order this. They said to call by the 15th of January. She didn't say why. So I mailed the Tooth Whitening System back to them a few days after I received it. I thought that that would be the end of it. Mailing the package cost about $6.00.

Today, the 19th, I was looking at my Checking Acct. and saw a charge of $78.41! So I called the company again asking them what this was all about. Even though I sent the tooth whitening system back to them, they said that there was nothing that I could do because I didn't call them by the 15th and get an RA#. They did however say they could mail the product back to me!

First of all, I did NOT ask for a full tooth whitening system. I paid $1.00 for the 'FREE TRIAL' and nothing else. Second, I had to PAY to mail their product BACK to them, the product that I did NOT ask for. And third, the customer service rep. I spoke with had no compassion, whatsoever, to my dilema.

I live on a fixed income and work only 10 hours a week. Now that this $78.41 has been taken out my Checking Acct. my rent check will bounce and I will have additional charges from the bank.

These are unacceptable business practices. Very deceptive and extremely unfair. Especially when I've mailed the product back.

This is causing such stress.

I ordered a sample of this product which was to cost only $5 shipping and handling. I received two boxes, one the 14-day trial and the other was for a full month. I was not expecting anything more than the 14-day trial shipment. I didn't get a chance to try the product as I had surgery and wasn't able to use it. When I reeived my credit card bill I saw a $78.41 charge. I called the credit card company and was told I needed to contact the company first. Spoke to a representative from the company that said effectively "so sad-to bad". I could send the product back for a refund or I could just keep it and they would refund $45.00 to my account and not send any more automatic shipments. Because I am still not allowed to drive, I took the easy way out, also the expensive way, and opted for the $45.00 credit. BEWARE of companies that offer "free trials". Before you try any of them, be sure to google the company and see if there are any complaints against them. I have learned an expensive lesson.