I'm writing this e-mail now because when I called customer service/they where unable to take back a charge and sent me here to report it. I tried to order Ivory Smiles promotion a few weeks ago. My daughter had ordered the product. I initially went to there website and ordered the teeth whitener, after I put my credit card information in, a notice came up saying the promotion was over. I never thought anything of it, however two weeks later on the March 2nd I receive the promotion in the mail. This was clearly a scam, I then had 20 days to cancel the order, only after this would I be charged the 88.00 and change to my credit card.. NOW, I was advised through the website, I wouldn't receive it, after weeks I receive it having been told on the web site the promotion was over... The delivery time, along with the website fraud, and now a credit card charge... I was my money refunded. I obviously cancelled the product after I realized it was actually a higher percentage of hydrogen in the product I could get from my dentist.