IvoryWhite

5 stars
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1 stars
(33)
Category: Business & Finances

Contact Information
6205 lookout rd ste d, Boulder, Colorado, United States

Phone number: 1888-874-7603
ivorywhite.com

IvoryWhite Reviews

Leah B July 5, 2011
Theft and illegaly obtaining personal information
The IvoryWhite company is a bunch a thiefs and liars! I never even ordered or heard of ivorywhite until i randomly recieved a "free trial" sample in the mail. I was doing some online survays at the time and thought it must have been some perk for doing them. I never even tried using the product because my teeth dont need any whitening(so why would i even order it?!?). Two months later i was going through my online bank statement and saw a charge for 84 dollars and some change with the company name Ivorywhite for the charge, my first thought was, that free thing i got in the mail two months ago? So i looked back farther on my bank statment found two other charges one for $1.03 and one for $78.41 so in total i have been charge $163.44 .I tried to call but it was the first of july on the friday right before 4th of july weekend no one answered and i had to wait to call until today when the offices opened back up. When i finally got someone on the line it was a very rude representative named Chris who did not listen to one word i had to say and just kept going on and on and on about 8 day cancel policy and how i sighned up for it and it was my own fault for not canceling and when i asked him how could i cancel something i had no idea i was even enrolled in? He told me that i had and i must not remember, well im pretty stinking sure i would remember putting my address my phone number and my account information for an online order! When i told him i wanted all my money refunded he told me if i send back the last package which i have not recieved and dont want he would refund only the last charge for $78.41 but he also told me i would have to pay the six dollar shipping to send it back!He also mentioned if the package(that i dont even have yet or want) was damaged in any way there would be no refund! ARE YOU SERIOUS!!! I asked to speak to someone who could help me if he would not, he told me that his superviser was not available and that no one was available higher then him to help and that all the supervisers in the whole company were in a meeting and would not availble for two more hours but he would put me on a call back list...Well im still waiting for that call back and while i was waiting i put a complaint in with the BBB and started researching the company and what i found was astonishing! apparently there are thousands and thousands of complaints worldwide and they have done the same thing to countless people! Shame on them! I will do anything and everything in my power to make sure they pay for what they have done and are still doing to scam people! I have no idea how they got my personal information im sure it was through some illegal means. They will be hearing from my lawyer on counts of illegaly obtaining my personal information and stealing money from personal checking account.
I already called my bank and reported the fraud and they found fishy stuff almost immediately.
dontfoolbyads April 28, 2011
teeth whitening
I was fooled by those bright teeth images!!!I got the“ free ”trail for 2 dollars online,and then they sent me a box with two bags of teeth whitening tutorials for $83.27 ! I didn't know that till i receive my account balance letter from bank!!Although i deleted my account information on ivorywhite's site, i still don't feel safe !The company said they won't refund my money ! Someone in the states should do something about this company!!!
lydia thomas March 25, 2011
product
I got ivorywhite in the mail and did not order
RJ Bonneau January 27, 2011
did not authorize charge of $79.00
My name is Tonina S. Bonneau and I did sign foir a trail for Ivorywhite. What was not mention anywhere was the fact that they would charge my $79.00 in my account. I want my money to be return without any delay. I have seen an attorney and I can sign a complaint against you. If I do not have my money credited to my account within 48 hours I will go after you right away. The money is out of my account so some more to teach you not to lie to people is nothing. I will also publish this all over the world. You have 48 hours to reimburse my account. You have been advise

T.S.Bonneau
954-427-2567
[email protected]
pollytodd October 25, 2010
took money
i gave them my credit card number for a one doller charge they took 70 dollers out of my account on the internet what a scam
charles averill August 21, 2010
did not order
unauthorized charges to my capitol one account for the amount of $78.41 on july 21, 2010
after looking up ivorywhite on line, the first thing i read is another complaint for exactly the same
thing of unathorized charges and for the exact amont of $78.41.
ljflores August 14, 2010
totthpaste
i order the system but never got it in the mail so i called them when i seen the charge to cancel because i never got it .The customer service lady told me that the post office never delivered it because they had the wrong address . So i told them i wanted to cancel & get my refund back.She told me that i didn't cancel within the 7 days so they thought it was ok to charge me 79.81 she said i will cancel you but you won't get a refund and hung up on me that was on 8/11/10 then on 8/13/10 i was charged again 19.95 out of my accout i will fight this because i didn't get anything & was charged 2x's ljlfores
TNMoore April 22, 2010
Scam
I, too, was robbed of $78.41. While insisting to Heather that she would refund my money, she told me not to insult her intelligence, (which I never brought up for discussion because you can't insult something thats not present). The dates of cancellation and withdrawel from my bank account certainly do not match up with her computer data. I am boycotting their products. I will get satisfaction by purchasing merchandise from their competitors. Hope others will join me.
Sharon Umbarger April 15, 2010
Took money from my account without my permission
I signed up for a "trial" of Ivorywhite tooth whitening system for $1.00. The following week they took $78.41 out of my account whithout my authorization. I am in process of canceling what ever it is they have me signed up for, but so far I have not had any luck. This company is ripping people off. Do not give them any money, not even the $1.00 for the trial, they will keep deducting money from your card!!
sharo194935 February 3, 2010
do not want product and can't get them to stop taking funds from my checking
I signed up for trial $1.00 only and have since been billed $78.41.I called and cancelled any further charges, I thought, but am being continualy billed

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