I was experiencing difficulty keying in information on my ASUS laptop computer keyboard. I initially began to run a McAfee scan. I also decided to contact tech support to see if they could be of assistance. I did a search on McAfee Tech Support phone number. I called the first site offering McAfee support. I called 1-877-314-3518. When I established contact, the gentleman assured me that he would provide assistance for my McAfee concerns. He proceeded to tell me to stop my McAfee scan and close all applications. After I did this, an Iyogi dialog box popped up. I asked what Iyogi was and I was informed that it was only a way for them to send me messages as they took control of my computer to assist me in fixing my problem. After 30 minutes, a scan appeared on the screen that indicated that I had 4 critical issues that needed to be fixed. According to him, this was an emergency situation since the corruption of my computer could lead to all of my personal and financial information being stolen. At this point, he proceeded to tell me that for $169 I could receive tech support for a year. I replied that since McAfee didn’t notify me that my system had viruses, I thought McAfee should was responsible to handle it. It was at this point that he advised me that he did not work for McAfee. I suspected that something was amiss and refused their offer. The scan disappeared before I could print it and they disconnected from me. I proceeded to run the McAfee scan again. It showed no problems or viruses present. The problem was resolved after I researched similar problems and found the correct solution. Isn’t a company sending a bogus computer scan over the internet fraud??? Why aren’t the leading anti-virus software distributors doing something? Iyogi initially pretends to be one of them when you call. Maybe after iyogi messes up computers, these companies figure they can sell us more software to get rid of what we didn’t have to begin with.

Beware of ordering MaCaffe virus protection online. You get iyogi tech support. I paid 39.99 for the virus program and ended up having to call a number +877-213-6770 Well that gut was a jerk and used the same lines on me that I have read in the other complaints. Ecspecially the "not to worry" when I asked him what the heck was going on. All I wanted to do was purchase the virus protection and download it or get the disc. Oh no, I got this Inian guy on the phone and the whole thing just thouroughly upset me. And he kept calling me back even though I asked him not to. Now I have no virus protection program installed and I am out 40 bucks! Take my advice, do not buy protection online.