On Friday, July 31, 2009 at 10:34:58pm JIB#3332 I went to Jack in the Box drive thru # 192. I've been to this drive thru before & my order has always been fine. Unfortunately, that was not the case this last time. Araceli, the person handing me the food was so rude!
I had ordered curly fries & she handed me regular fries. I told her that I wanted curly fries & that they had got the order wrong. She made an angry face & asked the person taking the order if I asked for curly fries. (I ordered $25 worth of food & she can't believe that I know what I ordered?!) Angrily, she took the fries back & charged me .65 cents for the curly fries. I asked her why she was carging me more if I had already paid $1.99 for medium fries. She didn't except that it was there mistake & still charged me. Upset, I took .65 from my cars change box & threw it on the outer counter for her to reach. She was so 'non- chalant' about it all I never want her to be my server again!