coupon use, call Sheldon K. Rueda/@ 209-951-3737/for complaint

The restaurant on Power road and Baseline in Mesa Az gets my order wrong every time I go through the drive thru window The servers can barely speak English and you have to constantly repeat your order and figure out a way to make them understand what you want to order. God forbid if you want to "customize" your order! I just ordered a new deli sandwich and when I got home I called back because i received 2 chorizo burros instead and the employee said. youll like them, eat them. They were fine BUT i DID NOT ORDER BURROS AND i DAMN SURE PAID MORE FOR MY SANDWICH.

This store must be the filtiest fast food restaurant.
I have never seenn a place this filthy especially the outside
They should spend some money cleaning this place.
I was there lsat Sunday 5/23/10

As an avid jack in the box customer i would like to make a complaint against the jack in the box located on poinsette hwy greenville sc. I eat there atleast three times a week and on thursday the 24th of march i was going though the drive though with my friend. I handed the clerk 16$ in cash and asked her to put the remaining balance on my debit card.( the order total was 19.26$. Instead the woman put 16$ on my card as well as took the cash. I did not know i was charged this much until i went to the bank and was told i over drafted and received a fee of 35$ for someone else's mistake. I returned for the next several days only to hear come the next day to see the manager. Finally the following saturday the manager was there, he took ten minutes to come speak with me about the issue, he was very rude. He told me to hold on one second and went back to cooking fries for 15 minutes right in front of me. I then got his attention with an excuse me, he said nothing to me walked over to the register handed me 16$ then turned around and went back to cooking fries. No compensation for my 35$ overdraft fee and being treated rudely, i would think jack in the box would treat frequent customers with more respect.

Went to the Jack in the box on Homestead and Bing and was greeted at the counter by Sylvia who took my order. A Bonus Jack combo and a couple other items. I remember restating my order to avoid what to me seemed like could be a language problem. We had a bit of trouble communicating because "Sylvia" primarily spoke spanish. After taking my money and making change at the register, she went to the back and began helping prepare and package food. I never saw this person wash her hands. GROSS!! I watched her package my own order. Next issue -- Then, I stood there as she put it in front of me at the counter where I asked her where the fries and cup were for my Bonus Jack combo. Sylvia told me that I didn't order a "Combo", only the sandwich. Again, broken english and very thick accent. At one point I told her "in english please." She went about cancelling my previous order of the Bonus Jack sandwich and then charged me for the Bonus Jack Combo. She never refunded my money for the original sandwich order. This accounts for the last time I will go to Jack in the Box. Poor sanitation practices and rip-offs at the register are issues that are not being addressed at the corporate level. Don't they inspect these places? There's no question this is the way Jack does his business -- probably everywhere.