the so called manager, slid my debit card wrong. then she said she didn't do it. so i called my card company, and they told me that she had in fact slid my card removing 9 dollars from my account. the manager then told me that she did not take my money, and that my card was showing a negative from the begining. she gave me a 1- 800 number ( which turned out to be fake) and said she wasn't going to do anything to help me, and did not make any mistake. So now it's a week later, and i called my card company to see if the money was replaced, it was, but only covered the overdraft fee that she caused. So they still owe me 9 dollars, and I still got nothing for my money. I will never go back to jack in the box again, and will continue to give them a bad name until i get my money back. what happened to the customer is always right? which in this case I definately am. and the entire time she had a horrible smirk on her face, she knew perfectly well what she had done.

hi my name is oumer ansari i went to purchase jumbo deal in the jack in the box in the morning time there is a lady called marisol when i giving the order she is not concentrating in my order and she is talking to grill person and she is very rude to next employee who is working with here.iam purchasing regurlarliy so think u guys will take the ac tion

I ordered a egg/sausage/biscuit from Jack in the Box and vomited all night with diarrahea for 3 days. I tried to tell the rep that the sausage was rotten, as I had to through it out, it tasted so bad. But stupid me, I ate the rest of the egg biscuit without the sausage. So the left offers almost killed me. Took me 6 days to feel a little normal but I am still weak. This is the last time I will ever eat at Jack in the Box.

I never received any kind of satisfaction in terms of them really looking at what went wrong. All I got was their standard corporate response which is to ignore the customer and their complaints. In today's world the customer is never right. I told them I was not interested in any refund or other monetary compensation but just to know they have a safe restaurant. I did not get any satisfaction in regards to this even after asking several times.

As far as I am concerned it is back to JUNK IN THE BOX.

I went to jack like 3 weeks ago. With 5 other friends we placed our order but it was not complete the cashier sounded pissed off so I drove to the next window, once their I told the lady which I believe her name was Yolanda that our order was not complete. She replied that's all you ordered and we said no you missed a few things, she replied with and attitude and said no I didn't. She closed the window and came back gave us our food and said bye and I told her our order was not complete she ignored me and tiold her that's not the way to treat a custumer let me speak to your manager and she said oh that's him right here which was next to her. I asked him what's up with your cashier that's no way to treat a custumer and the manager him self, gave me tha middle finger and told me Fuck you and they closed the window and where back their laughing, in the mean time I was checking my food and they didn't give me my full order so I tried to get their attention but they ignored me so I went around a busted their window. Charges may be filed at me. But I feel like the employees that where their that night should pay some kind of consequences too. I know I did wrong but Jack should do something about this situation because even though I did wrong that's no way to treat a custumer I believe they owe me an apology to better yet drop the charges against me if they do file them.

IF YOU VALUE GOOD CUSTOMER SERVICE AND THE SAFETY OF THE FOOD YOU EAT, YOU WILL NOT GO TO THIS ONE. ON NOV 5TH 2009 AROUND 9PM I STOPPED IN FOR A BITE TO EAT. I SAT WITH MY FRIEND IN THE DINNING AREA FOR 10 MINUTES BEFORE WE HAD TO LEAVE, WE COULD NOT STAND WATCHING THE IMMATURE EMPLOYEES THEY HAD WORKING CARRY ON AS IF THEY WERE IN A CIRCUS! I ORDERED A SIMPLE CHEESEBURGER WITH ONLY KETCHUP AND I HAD TO TAKE IT BACK 3 TIMES TO GET IT RIGHT. THE IMMATURE MANAGER ON DUTY, A RUDE MANAGER SHE WAS, MUST SAY ONE OF THE MOST RUDEST ONES I HAVE EVER SEEN! NOT ONLY WAS SHE RUDE BUT SHE COULD NOT COUNT CHANGE FROM A 5 DOLLAR BILL. AND SHE REEKED AS IF SHE JUST CAME FROM HITTING THE BONG. I WILL DRIVE 10 MILES OUT OF MY WAY TO GET A DOLLAR BURGER BEFORE I WILL EVER EAT AT THAT PLACE, THE EMPLOYEES WERE VERY UNSANITARY, THE MANAGER GIRL SCRATCHES HER HEAD THEN PICKS FRYS UP AND PUTS IN THE BOX, NO GLOVES. IT IS DISGUSTING, STAY AWAY FROM THIS ONE!