We were going to go thru the drive thru. In the car was myself, my wife, and my 4 year old grandson. He had to go potty, so I pulled over before we went into drive thru lane. My wife took him in. He has been trainging to not pee his pants, but has to go immediately when he says so. He feels bad, as other kids his age are trained. My wife asked for the key. The counter person said you will have to wait. My wife waited a minute or so, and asked again, She got, cant you see I am busy. WAIT!. my wife said the little boy needs to go to the bathroom quickly. She just looked at my wife and put some whip cream on some drink. By then it was over 3 minutes. My grandson had peed in his pants. He cried because he did it. We had no cloths to change into as he was going to a party. We had to stop at fred meyer and buy new clothes. I have not been this upset at Jack since the day you blew him up. I was going to go in and really tell this rude clerk off. What away to treat customers who have frequented your restaurants FOODMAKER for years. I will not go back again.