I was very disappointed upon my first use of the jack lalanne juicer. i waited a long time to purchase one just to ensure that i have one of the best especially being endored by good housekeeping. I was very excited upon purchasing the product. My
diaaspointment was the juicer kept on stopping just as it starts, even with the smallest item in it. it is not closing tight enough
i have to hold the handle back beyond where it should reach, doing so it jerks my shoulder which is a problem. the motor is not fast at all. It does not juice up to 30% more juice the trash is no dry you can actually put the trash back in the chute and get more juice. the strainer is very UNSAFE upon washing it and putting it on my finger got sliced twice, the last cut was deeper than the first and it bled tremendously, the after effect was very painful, the edge around strain basket is very sharp and unsafe.
I am very dissatisfied, i want to return it, I was purchase at Bed Bath and Beyond.

I purchased my juicer from Meijer’s so I haven't had any experience with customer service until today. My juicer broke down after just over six months of ownership. This crummy juicer worked well but it is made like a piece of Chinese junk.

The plastic portion of threaded stud which overlays the motors metal stud, and is the portion in which you thread on the juicing disk, snapped off. I never over tightened the juicing disk onto the stud because of ordinary common sense, and so this must not have been the cause of the failure.

Customer service then wants to sell me a replacement part for $36.00, I can't see this as being right as the machine is not very old. It's my opinion therefore, that this machine is not very well made and is on par with many products manufactured in China that are of poor quality.

What will ever happen to us all when we purchase products that fail prematurely, then we must take our hard to come by money and throw it away on more poorly made Chinese goods.

My advice, don’t buy this worthless garbage. Jack La Lane should be ashamed that they are using him name on poorly made juicers such as the JackLa Lane Power Juicer. But then again if he cared, he would be ashamed at himself for having this machine built cheaply in China and not in the USA!

I cannot find a U. K. supplier for spare parts for above item my juicer is six weeks old and I need a new screw peg which seems to be very flimsy or I have been very unlucky. Can anyone give me the name of a U.K. supplier.